Dawn Aultman Quade, Mcp, Sam Email & Phone Number

Charlotte, North Carolina Area

Charlotte, North Carolina Area

Charlotte, North Carolina Area

In this role I am responsible for generating new business within my territory as well as managing a current client base through many proven methods. I carry many certifications in the top tier publishers to deliver a high value result to each client, including MCP Microsoft Certified Professional Volume Licensing, MCP Microsoft Certified Professional.

Charlotte, North Carolina Area

Established new business in the Carolinas and developed strong relationships with Clients and Partners by providing software licensing expertise and solutions that best fit their needs.

Charlotte, North Carolina Area

VetDS is a Service Disabled Veteran Owned Business with decades of data management, storage, network design, and implementation experience specializing in delivering flexible enterprise data solutions that ensure flawless interoperability. VetDS has a proven history of developing and implementing comprehensive backup and disaster recovery plans that meet.

• Responsible for leveraging Web technologies to nurture Client relationships, grow revenue, and drive new opportunity for Large Enterprise customers.
• Created a new revenue stream for Web Sales and ibm.com by implementing new electronic solutions for Client’s complex business transformation to align with their strategic objective of a paperless environment; resulting.
• Developed and deployed electronic solutions for invoicing and complex hardware to meet Client’s objective of receiving advanced ship notices via Ariba and streamlining to a simpler process of getting lease requisitions.
• Secured funding from IBM Executives Sponsors by selling the value of the Web/B2B mission and team.
• Created second stream of new business for ibm.com by working with account and brand teams to establish Services B2B revenue, resulting in $124M of incremental ibm.com revenue in 2009.
• Leveraged “break-through thinking” and Client Relationship Consultative selling to change how IBM services several of our most crucial Clients through e-Procurement business transformation.

• Managed the Financial Services accounts Wall Street as a Web/B2B expert to generate electronic revenue for ibm.com.
• Boarded new Clients to do business with IBM utilizing their e-procurement system, such as Ariba.
• Deployed web applications to support software contracts, generating new incremental ibm.com revenue.
• Deployed Hardware catalogs to Clients via a customized website or B2B e-procurement application for visibility of corporate standard configurations
• Developed a pSeries Request-a-quote W form that was replicated to all ibm.com Enterprise Websites.
• Coaching and Training of new Web Sales Managers

• Responsible for managing customization and deployment of 20-30 extranets for IBM’s largest Enterprise customers.
• Delivered Web value based on customer’s input with the goal of improving access to account specific information, access to key value applications and by integrating electronic ordering methods to make it easier to do.
• Developed and maintained strong relationships with IBM Sector Sales, Sector Marketing, Brand, and TeleCoverage teams to provide complementary sales and marketing coverage. Provided ongoing education of Web capabilities.
• Deployed territory management plan to measure against sales and customer sat objectives.
• Leading @ IBM Participant
• Completed Issue Based Consulting Course

• Managed Teams to build Extranet Websites for Large Accounts Globally to purchase PC Products.
• Developed Backend process for Telesales support for large account Extranet Sites.
• Expanded Affinity program (consumer based products) to Large Accounts for employee purchases.
• Lead the development of new capabilities such as; online leasing and order status
• Lead work with the Legal Department to ensure compliance and guidelines were met for Extranet Sites.
• Lead the Global development of online capabilities with integrating with Country fulfillment systems.

Raleigh-Durham, North Carolina Area

• Managed team to build website extranets for Large accounts to purchase consumer based products.
• Developed and deployed new electronic commerce capabilities on Enterprise Account Extranet Sites.
• Built backend process for telesales support to support large account extranets.
• Developed IBM capabilities in the areas of large account employees sales programs through Enterprise extranets.
• Developed and implemented a tactical process for an e-response capability for Extranet sites as well as a strategic framework to guide development of automation to futher improve processes.
• Established one set of standard worldwide reports that met customer requirement of providing order status information via extranet sites.

• Managed 200 Inside Sales Rep to include PCs in their sales strategy with their Clients
• Mentored Sales Reps by joining Sales Calls and Face to Face Meeting.
• Worked with upper management to developed a PC measurement for Sales Reps
• Built a PC Demo room within the call center
• Developed a PC training program for Sales Reps and Management

• Provided national sales and support of IBM PCs for commercial and consumer markets.
• Offered system configurations to meet the needs of the customer.
• Maintained high level of customer satisfaction by providing solutions to customer escalations.
• Trained and mentored new Sales Reps.
• Consulted with upper Management on progress reviews and ensure support for Sales Team.
• Served as a Representative for the Marketing Council