Dawn Bernhardt Email & Phone Number

Chandler, Arizona

Gilbert, AZ

I love what I do! I have the great opportunity to help people get the most out of their biggest investment and help them find their new dream home.I help 1st time buyers purchase their first home. I have clients that have been in their same home all of their life and ready to downsize. No task is too hard and each person has an individual situation that.

United States

- Motivate, inspire and service 350 plus online students to graduation. - Actively coach students through class choices. Construct and monitor student schedules in order to adhere to strict Department of Education requirements. - Evaluate student transfer credits to complete matriculation process into UOP programs.- Coach students on academic policy.

Team LeaderLeads and motivates a team of 15 - 21 customer service agents, to ensure department, sales and company goals are met or exceeded through project work and supplemental leadership support.Lead a team of five experienced customer service agents that collected, analyzed and interpreted 12 offline processes focusing on process improvement for current.

Counseled employees on absence guidelines, health and wellness benefits and union contract.Developed disability tracking system, reducing disabilities by 20%Extensive knowledge of FMLA, ADA, Cobra, Disabilities and Labor Laws.Provided orientation, training and testing for new employees.

Developed weekly schedules for 800 employeesKnowledge of payroll systemManaged training programs to coordinate with schedulesMonitored call volumes in coordination with schedules insuring a 95% answer rate.

HR Benefits Manager, Operations Manger, Order Management Leader, Retention Team Leader, Sales Team Leader