I love what I do! I have the great opportunity to help people get the most out of their biggest investment and help them find their new dream home.I help 1st time buyers purchase their first home. I have clients that have been in their same home all of their life and ready to downsize. No task is too hard and each person has an individual situation that needs expert help and advise. I am connected to lenders that help Veterans, Nurses, Firefighters and Policemen purchase a homeI pride myself on my ability to truly listen to my clients’ needs and connect them with opportunities that best match those needs. I maintain an open-door policy and return phone calls and email promptly to ensure responsive, transparent, and personable service. I have been in valley for over 30 years and my family has been in the valley for over 60 years. 20 years ago I worked for Century 21 Plaza and I have maintained relationships with Real Estate Agents, Mortgage Brokers and Title companies with over 20 year experience that have become life-long connections that will now help you!Should you choose to work with me, I will work tirelessly for you to ensure you are connected with the best real estate opportunities. My services include:All aspects of real estate sales:Relocation, Residential, Commercial, Development, LuxuryReal estate listingsReal estate purchasesInvesting, flips, short salesMarket expert and guidanceFree market analysis reportsI am never too busy to help you with ALL of your future real estate needs. 480-980-0866

- Motivate, inspire and service 350 plus online students to graduation. - Actively coach students through class choices. Construct and monitor student schedules in order to adhere to strict Department of Education requirements. - Evaluate student transfer credits to complete matriculation process into UOP programs.- Coach students on academic policy: dropped or failed classes, attendance, online class and program requirements, class selections, instructor and classroom issues, credit evaluation and student code of conduct.- Motivated and Inspired Academic team to meet goal of 400 student recommendations in one month which was 300% over 10 teams in Division.- Increased New Student Retention by 22% in one month by enrolling 32 new students into degree programs.- 3rd QTR Midwest Division Award for outstanding performance.

Team LeaderLeads and motivates a team of 15 - 21 customer service agents, to ensure department, sales and company goals are met or exceeded through project work and supplemental leadership support.Lead a team of five experienced customer service agents that collected, analyzed and interpreted 12 offline processes focusing on process improvement for current procedures.Conducts annual performance reviews and coaching sessions for all direct reports to ensure individual development and operational excellence.Addressed performance and disciplinary issues in accordance to the company policy. Administered disciplinary action when needed.

Counseled employees on absence guidelines, health and wellness benefits and union contract.Developed disability tracking system, reducing disabilities by 20%Extensive knowledge of FMLA, ADA, Cobra, Disabilities and Labor Laws.Provided orientation, training and testing for new employees.

Developed weekly schedules for 800 employeesKnowledge of payroll systemManaged training programs to coordinate with schedulesMonitored call volumes in coordination with schedules insuring a 95% answer rate.

HR Benefits Manager, Operations Manger, Order Management Leader, Retention Team Leader, Sales Team Leader