Dawn Chan Email & Phone Number

Singapore

Singapore

Singapore

Singapore

Singapore

• Content strategy, planning and creation of creatives for brands’ social media (Method, Babyganics, Essano, CNP Laboratory) • Scheduling, monitoring, and optimising digital campaigns on Facebook, Instagram, Google, Youtube, and Tiktok• Evaluating and managing sponsorship requests (Method and Babyganics)• Planning channel spend allocations and marketing budgets to achieve business and revenue goals• Email marketing (Mailchimp & Shopify)• Working with freelancers on creatives, ads management• Analysing ad performance using web analytics tool such as Facebook Admanager • Create monthly KPI reports on brands' digital campaigns • Managing and updating brands’ website with monthly promotions, customer enquiries, website improvement

Singapore

• Managed all marketing channels (website, Facebook, Instagram) of 3 outlets• Conceptualized & generated promotional marketing collaterals (flyers, posters, menu) using own Canon DSLR and Photoshop for marketing calendar• Increased reservations and delivery platforms sales by working closely with accounts managers such as Chope, GrabFood, Foodpanda,• Planned and coordinated private events monthly for 60pax ($3,000 per event)• Hosted public relations events such as media food tastings and build rapport with influencers, media and partners in exchange for media features

Singapore

- Achieved a consistent proven track record of sales by providing excellent customer service (highest sales amount was over $80,000 in May 2018)- Handled important big scale events (Town Hall 1000pax) for clients such as DBS, OCBC, SGX and various churches in Singapore- Coordinated and worked closely with all departments (purchasing, kitchen and logistics) to ensure smooth and successful events - Prospecting, cold calling and building rapport with customers while handling and resolving any customer complaints

Singapore

- Increased company sales from $3,000 to $10,000 in a year by managing and establishing new ecommerce channels (Lazada, Shopee & Zilingo) to engage new potential customers online by building brand awareness- Formed and managed a team of beauty advisors in BHG while managing all merchandising needs (inventory stock taking, visual display, A&P)- Manage online media channels (website, Facebook & Instagram) - Hosted 4 major public relations events to beauty influencers

Singapore

-Develop press kits & press releases for journalists & influencers -Co-Manage press launches and events for brands such as Dominos, Yum Cha -Build & manage relationships between influencers, journalists and company

Singapore

• Translated data insights into actionable strategies by developing monthly & quarterly reports analyzing marketing performance against KPIs to drive strategic decision-making.• Elevated brand presence across diverse audiences by managing Facebook pages of brands like Manulife, Accessorize & Discovery Channel• Developed high-performing content that resonated with target audiences, resulting in brand awareness growth• Executed data-driven online campaigns to maximize reach, engagement, and brand awareness for clients.

Bachelor'S Degree, Bachelor In Professional Communications

Diploma In Communication And Information Design, Diploma In Mass Communication/Media Studies

Activities and Societies: Content Creator of Republic Polytechnic's Media Lab Facebook

O Levels, Gce O Level

Activities and Societies: CCA : Choir NYAA Bronze Award