Dawn Greene Email & Phone Number

Chicago, Illinois

Greater Chicago Area

o Helped implement new clients on Thanx Media’s Data Collection Software, Blosm. o Assisted with the Blosm configuration to aggregate, map and analyze data.o Used Perl code to manipulate and standardize data.o Scripted web data mining and extraction with regular expressions.o Provided on-going support for Endeca implementations.o Met output requirements by joining data from various sources.o Educated clients to maximize Hawk Search and Blosm features and functionality. o Helped maintain and test software enhancements, gather and develop in-depth documentation, create use case scenarios, execute user acceptance testing and implementation timelines for Blosm’s Data Collection Software.o Assisted with the development of Blosm recipes to extract, load, and transform various sources such as websites, web services, and data feeds.o Gathered and documented Hawk Search and Blosm information during its’ origin of creation.o Assisted clients with implementation of new features and functionality.o Executed user testing before providing application to client.o Provided training on Hawk Search and Blosm technologies.o Helped create and implement an escalation processes for client issues.

Mokena, Il

o Provided customer service by assisting clients with payments and answering questions.o Organized monthly meetings to help keep clients informed.o Instructed athletes on the fundamentals and advanced skills of competitive cheerleading.o Exercised behavior management strategies to maintain group order.

Blue Island, Il

o Provided customer service by answering questions and maintaining customer satisfaction.o Helped increase sales from managed financial arrangements and treatment plans.o Designed brochures, promotional posters and displays to help increase sales.o Organized office operations and procedures by creating and designing filing systems, gathering and reviewing supply requisitions, and monitoring overall office functions.o Helped train new employeeso Helped create office policies by establishing standards and procedures.o Analyzed and monitored internal processes.