Dawn Cote Email & Phone Number

Belchertown, Ma, Us

Northampton, Massachusetts, United States

Oversee and complete tasks relevant to entertainment marketing, group sales, sponsorships, VIP Suite and Perch revenue generation, sales department support, branding and digital marketing strategies.Tasks include:o Create custom, comprehensive marketing plans for event promoters o Partner with radio/TV outlets to execute media planning and third-party promotionso Compose content for eblasts, social media and websiteo Contract development and fulfillment as well as budget managemento Write press releases, execute public relations efforts and coordinate event day media presenceo Act as liaison between group leaders and box office to complete group sales transactionso Agency partnership to activate SEO, SEM, geofencing and site retargeting o Serve as customer service representative

Massmutual Center

Marketing Coordinator at MassMutual Center: arena/convention center managed by MGM Springfield.

Springfield, Massachusetts Area

• Managed all uniform ordering, distributing, and financial records for 100+ drivers and ticket counter staff• Trained drivers and dispatchers how to use electronic log system that records driver/bus data• Ensured all driver files are compliant with FMCSA and DOT regulations• Investigated accidents and corresponded with insurance company representatives• Worked with multiple team members to solve problems on a daily basis

Springfield, Massachusetts Area

• Collaborated on projects promoting Peter Pan’s competitive advantages in the ground transportation industry • Managed and posted to social media to increase engagement and to educate potential passengers about travel deals• Traveled to locations to act as a traveler care specialist (i.e. assist customers, collect tickets, load buses)• Miscellaneous projects as assigned, including email blasts (via Mail Chimp) and customer service (via ZenDesk)• Assisted with the planning and execution of the annual STAR Awards ceremony for the entire company*Joined the Bean Restaurant Group’s marketing team to assist with social media, email blasts, and promotional strategy for the following restaurants: The Student Prince and the Fort (Springfield, MA), Union Kitchen (West Hartford, CT), and McLadden’s (properties in Northampton, MA, Simsbury, CT, and West Hartford, CT)

Springfield, Massachusetts Area

• Worked remotes in Western Mass. representing MIX 93.1, KIX 100.9, and NewsRadio 560 WHYN• Set up and managed tables with enter-to-win contests and prizes• Assisted with concert promotions, event set-up/breakdown, ticket selling, meet and greets, and additional tasks as needed• Posted to social media at many station events (i.e. Twitter, Instagram, Facebook)

Springfield, Massachusetts Area

Assist CityStage and Symphony Hall’s House Manager on event days with:• Front of house set up/break down, • Customer service• Merchandise• Ushering, and other duties as assigned. • Assist with in-office duties pre and post events

• Wrote content for website: artist bios, mission/vision/goals, “About” page• Edited emcee script, program book content, and spreadsheets• Drafted a press release and interacted with media via email• Distributed flyers to local businesses

• Multi-tasked and remained calm under pressure• Interacted with servers and cooks, demonstrating interpersonal skills and teamwork• Checked customer orders before they were served to ensure accuracy and proper temperatures

• Obtained insight into the media business and television• Learned technological basics

Bachelor'S Degree, Arts And Entertainment Management; Marketing

• Ambassador to the College of Business • Courses primarily focused on management and marketing with additional classes providing valuable.

Art History; Culture

Summer Study Abroad Program; courses in UK Culture and London Art/History

High School

Activities and Societies: National Honor Society, Varsity Tennis Team Captain, Key Club, Renaissance Program