Dawn Ferreira Email & Phone Number

Western Province, Sri Lanka

Colombo, Western Province, Sri Lanka

Since July 2022, I have been dedicated to advancing businesses through my role as an Onboarding Specialist at Cin7 Core. With a steadfast determination, I cultivate and maintain robust connections with both existing and newly assigned accounts. My expertise lies in seamlessly leading the onboarding process, delivering comprehensive training, overseeing implementation, facilitating smooth data transfers, and establishing enduring partnerships.In my pursuit of excellence, I actively listen to clients, discerning their unique needs and employing critical thinking to determine the most effective ways to support their businesses. I excel in fostering cross-functional collaboration to ensure the timely fulfillment of client requirements, collaborating with various service and product divisions to craft a seamless customer journey from sales to data migration, setup, delivery, and successful go-live.My outstanding skills in critical thinking and persuasive communication enable me to diagnose and resolve intricate challenges with finesse. I am passionate about partnering with our internal team to formulate tailored solutions and proposals that precisely meet customer demands. As an Onboarding Specialist at Cin7 Core, I am committed to driving success and achieving exceptional outcomes for our clients.

Colombo, Western, Sri Lanka

In my role at HNB Assurance, I led and managed Corporate Product initiatives with a focus on building strong client connections and exploring new opportunities for the organization. Working collaboratively across Corporate, Emerging Corporate, and SME Markets, I played a key role in driving market engagement efforts to achieve growth and success. My dedication to effective onboarding and strategic market engagement reflects my commitment to delivering exceptional results in a professional manner.

In my role as Sales Manager at Access Group, I led successful sales initiatives for notable projects, including Access Thalawathugoda Zion, Access Kirimandala Aquaria, and Marina Square Colombo. By closely observing market dynamics, customer behaviors, and competitor strategies, I strategically adapted our approach to meet and exceed sales objectives. I implemented creative marketing campaigns to boost brand visibility and effectively engage our target audience. My commitment to customer satisfaction was evident in promptly addressing concerns with courtesy, ensuring swift resolutions.Collaborating with the team, I played a key role in developing innovative marketing concepts for both existing and upcoming projects under Access Residencies. Taking charge of social media marketing efforts for Access Residencies, I fostered strong relationships with both existing and new clients. My determination to achieve sales success, combined with proficiency in onboarding strategies, distinguishes me in delivering outstanding results for Access Group.

As a committed Business Development Manager at Lanka Property Web, I elevated the effectiveness of marketing, sales, and promotional strategies. Through thorough research, I pinpointed opportunities for expanding accounts, penetrating markets, and driving account growth. My proactive approach involved actively seeking new business prospects and orchestrating meetings to establish meaningful connections.I engaged in effective negotiation and renegotiation processes through various channels, including phone, email, and face-to-face interactions. By introducing innovative marketing approaches, I capitalized on new sales prospects, showcasing my commitment to staying ahead in a dynamic market. Consistently cultivating strong connections with both existing and new clients, I ensured positive and enduring relationships. My determination to optimize onboarding strategies and contribute to outstanding results distinguishes me in the realm of client engagement and business development.

Colombo

As a Senior Sales Executive at Blue Mountain Properties, I skillfully built connections with potential clients through targeted lead approaches, demonstrating a commitment to fostering lasting business associations. Effective problem-solving techniques contributed to improved client satisfaction, and in client interactions, I confidently presented products, addressing inquiries with finesse. Providing continuous support and valuable information, I sustained client relationships. Thorough research to propose new opportunities and enhancements added substantial value to our partnerships. Actively staying updated with industry knowledge, I consistently achieved relevant results, making notable contributions to the team's success. My determination and outstanding skills as a Senior Sales Executive have been instrumental in driving positive outcomes and fostering meaningful client relationships at Blue Mountain Properties.

In my role as a Sales Executive at Trillium Property Management, I excelled in establishing and nurturing relationships with current clients, employing a mix of cold and warm calls to connect with potential prospects. I closely collaborated with clients, providing comprehensive support and guidance to ensure enduring connections. Additionally, I conducted in-person visits to organizations when required, contributing to the success of new sales initiatives.Demonstrating versatility, I also sourced land for the company as needed for property development projects. My determination to foster connections, coupled with outstanding sales skills, has been instrumental in driving positive outcomes for Trillium Property Management.

Marketing

Gce Advanced Level, Business/Managerial Economics

Associate’S Degree, Professional Diploma In Soft Skills Level 4

Hotel Management Degree, Hospitality Administration/Management