Dawn O'Connell Email & Phone Number

Minneapolis, Minnesota, United States

• Managed 25 properties in relation to entering invoices and purchase orders, advancing the Purchasing Date/Period, and following up with approvers
• Researched statements and late fees which resulted in over $2000 in credits due to duplicate payments, or payments that were received but entered incorrectly by the vendor
• Enabled relationships with vendors and Property Managers regarding invoice requests, providing payment information, etc.
• Contributed to ongoing vendor maintenance to receive necessary documents like W9s, Certificates of Insurance, and ACH payment information
• Provided insight to our Learning team and Property Managers in an attempt to streamline the invoice approval process
• Managed AP email inbox during employee vacations and turnover

Minneapolis, Minnesota, United States

• Facilitated meetings and interviews between intern Al customers, vendors, and prospective employees
• Responded to resident complaints in a timely and professional manner
• Uploaded and maintained closing books
• Converted and edited documents for multiple departments
• Managed signature process of legal documents with authorized signatories
• Started managing Sherman Associates cell phones that are provided to employees in August 2021

Greater Minneapolis-St. Paul Area

Minneapolis, MN

- Used Yardi as Resident and Prospect software- Trained new hires and facilitated their credentials through 3rd party marketing platforms- Implemented an “Apartment Feature List” to improve efficiency- Created templates for myself and staff to use- Organized invoices, ordered office supplies and uniforms. Miscellaneous follow up tasks.- Maintained.

Park Place Apartments

-Greeted, pre-qualified, and followed up with prospective residents-Processed and completed leasing files for personal rentals in a 500-unit market rent community-Led apartment tours, answered questions following Fair Housing Laws, and emphasized selling features and amenities-Used OneSite software in daily tasks such as resident communication, entering.

Golden Valley, MN

-Attended networking events, bridal fairs, community gatherings, and volunteer work on behalf of the West End Hotels and Torgerson Properties.-Researched and identified prospective accounts and became in contact with travel managers -Main contact for inquiring groups looking to host an event, wedding, reception, sports tournament, etc. -Became attentive of.

St. Louis Park, MN

-Answer phone calls, make reservations, take potential guests on tours of the hotel, ensure guests are comfortable and that any need they may have has been met-Take inventory of supplies for the office as well as products and food services for the guests-Fax, copy, and e-mail appropriate documents for guests, businesses, and fellow employees-Became MOD.

-Answer phone calls, make reservations, data entry, call veterinary clinics to verify vaccinations -Order office supplies, take and relay messages, filing tasks, printing, faxing, and copying information and working with MS Excel-Monitor animals in our care, administer feedings, take to relief rooms, supervise play times, clean playrooms and kennels.

Generals

High School Diploma