Dawn Heller's Location
Nashville, Tennessee, United States, United States
Dawn Heller's Contact Details
Dawn Heller work email
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Dawn Heller personal email
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Dawn Heller phone numbers
About Dawn Heller
I am a passionate administrator with background in sales, strategic management, and training and development who embodies a strong work ethic, solid integrity, advanced problem solving skills and stellar customer service. My drive, along with my relentless commitment to team have found a forever home at Mahan & Associates. I am always willing to meet candidates of high integrity with experience in Tax, Public Accounting, Financials, and Practice Management who are interested in furthering their career goals by using their skills to benefit our Healthcare Practice clients.
Dawn Heller Work Experience Details
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Administrative DirectorMahan & Associates Llc Dec 2022 - PresentNashville, Tennessee, United States -
Realtor & Transaction ManagerSelf Employed Jun 2021 - PresentLas Vegas, Nevada, United StatesMaintain Brokerage compliance ~ Onboard & Train new Agents ~ Manage all aspects of real estate transactions from contract to closing ~ Manage over 250 transactions per year, typically over 50 at a time ~ Facilitate communication between Agent, Client, Escrow/Title, Lender ~ Research & Develop new systems & technologies ~ Keep team updated & accountable ~ Recruiting ~ Maintain & Enforce timelines -
Associate New Home CounselorBeazer Homes Nov 2020 - May 2022Henderson, Nevada, United StatesWork with buyers and Realtors to sell and close newly built homes ~ Maintain model homes and communities to the highest standards ~ Exceed customer service goals and sales performance metrics ~ Generate leads from multiple sources ~ Coordinate customer meetings with other departments ~ Gather and utilize market data to conduct a Competitive Market Analysis ~ Learn and convey product, promotions, purchase agreements and processes -
Project CoordinatorCawley Architects Feb 2019 - Jan 2020Phoenix, Arizona, United StatesCoordinate & execute contract administration, project schedules, reports, trackers, analytical tools & calendared events ~ Creation & maintenance of print & online marketing materials ~ Direct communication between clients, owners, developers, contractors & consultants ~ Organize & manage project information including RFI’s & submittals ~ Discretion and independent judgement ~ Excellent organizational & communication skills, high levels of multi-tasking, detail orientation & exceptional follow through -
Customer Care RepresentativeLennar Jun 2018 - Feb 2019Responsible for evaluating requests, scheduling trades to complete work, expedite repairs and ensure homeowner satisfaction ~ Manage completion of quality home repairs within standards set by company and industry specifications ~ Evaluate homeowner request to determine whether repair is warrantable or the responsibility of homeowner ~ Monitor business partners work for completion and satisfaction of repairs ~ Complete minor home repairs ~ Obtain customer approval for completed work ~ Open and close Web Requests, Service Requests and Work orders ~ Maintain positive homeowner relations, provide homeowner with knowledgeable, timely and professional service ~ Evaluate trade partner and product performance -
Senior Closing CoordinatorCalatlantic Homes (Now Lennar) Feb 2016 - May 2018Ensure Contract and Addendum Accuracy and Compliance ~ Coordinate Closing Process between Buyer/Sales/Accounting/Purchasing/Construction/Mortgage/Title ~ Oversee and Execute Changes and Distribution of Legal, Disclosure, and Addenda forms ~ Confirm Accuracy/Timeliness of Documentation ~ Create, Analyze, Update and Distribute multiple Reports ~ Schedule Meetings & Manage dozens of Calendars ~ Active member of company events committee ~ De facto trainerResults:Employee of the Year nomineeCreated “How To” Manual for position
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Customer Service ManagerVip Products Apr 2014 - Mar 2016Ahwatukee, AzOversee Retail Tester Program ~ Assist and Advise on Human Resources Related Activities ~ Oversee and Train Customer Service Reps ~ Liaison to Outside Account Reps ~ Perform Account Audits ~ Ensure Order Accuracy ~ Remedy Customer Complaints ~ Invoice Customers ~ Maintain Product Information Accuracy ~ Coordinate Load Delivery ~ Implement Company Policies and Procedures Regarding Customer Complaints and Resolution ~ Conflict Management ~ Problem Solving Results: Brought New Hire Paperwork into Compliance Reduced Elevated Customer Complaints Streamlined and Managed Toy Tester Program
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RealtorCactus Mountain Properties May 2010 - 2014Self Employed ~ Client Prospecting & Retention ~ Assess Client Needs ~ Maintain Database & Client Files ~ Effectively Manage Escrow Timelines & Confidential Paperwork ~ Care of Earnest Money ~ Anticipate and Solve Problems ~ Maintain Books & Accounting for PLLC
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Human Resources ManagerC3 Construction, Phoenix Nov 2012 - Dec 2013Phoenix, Arizona AreaInterpreted and Advised on Federal and State Regulations ~ Established/Implemented Policies & Procedures ~ Created Employment Manual ~ Developed Company Culture ~ Facilitated Team Morale ~ Planned and Conducted Internal Investigations ~ Conducted Conflict Resolution Meetings ~ Developed and Implemented Recruitment Strategies ~ Interviewed and Selected Candidates ~ Managed Company Property ~ Created, Prepared and Maintained Employee Documents ~ Consulted with Legal Counsel ~ Coordinated Benefits ~ Oversaw/Managed Vendor Relationships ~ Created Management Team ~ Led Management MeetingsResults:Established Human Resources DepartmentInitiated and Organized quarterly employee appreciation eventsReduced employee expenses by over $3000 per month
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Executive AssistantLand Advisors Organization Mar 2011 - Feb 2012Administered Support for up to 5 Land Brokers Simultaneously ~ Managed Proprietary Web Based Database ~ Maintained Customer Files ~ Conducted Extensive Internet Research for Ownerships, Mapping ~ Composed Marketing Materials & Sales Presentation Packets ~ Tracked State-wide Land & Commercial Sales ~ Scheduled Appointments & Maintained Calendars ~ Coordinated Travel Arrangements & Conference Calls ~ Back-up Receptionist ~ Created Customer Correspondence Results:Streamlined Portfolio Management for AgentsOrganized Supply RoomCreated and Maintained Client Management System -
Account Executive, The Real Estate Book East ValleyNetwork Communications, Inc. Nov 2009 - Apr 2010Tempe, AzThe Real Estate Book a free to consumer catalog of real estate listings which includes internet exposure on TheRealEstateBook.com to bring leads to REALTORs.Self-Managed Entire East Valley Market ~ Assisted with Ad Design, Produced & Paginated accurate ads on 4 week deadline ~ Built & Maintained Client Websites and files ~ Prepared Accurate Weekly/Monthly Market Budget & Sales Reports for Regional & National Offices ~ Completed Daily Activity Reports ~ Oversaw Distribution ~ Provided Phone & Onsite Sales and Service for ClientsResults:Took advertisers on contract from 10% to 100% in first 45 daysIncreased revenue 40% in first quarter with the companyMet or surpassed ALL sales, administrative and production deadlines
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Leasing Specialist At Grigio Tempe Town LakeGray Development Group Jan 2008 - Nov 2009Tempe, AzMaintained Database & Client Files ~ Ran Credit & Ensured Confidentiality of Sensitive Information ~ Reinforced Luxury Branding and Service ~ Coordinated Move Ins & Transfers ~ Remained Abreast of Daily changing Availability, Concessions and Lease Terms ~ Oversaw Maintenance of Show Units Results: Received first and only “Star of the Month” honorIncreased sales revenue by $1.3 million in 2008.Increased sales revenue by $1.2 million in 10 months- on track for $1.5 in 2009.
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Marketing SpecialistFor Rent Media Solutions 2006 - 2008Facilitated Communication between Management, Sales, Design, Vendors & Clients ~ Analyzed & Formatted Report Data ~ Designed & Created Formal Presentations ~ Planned & Produced Marketing & Servicing items for Clients, Trade Shows & AMA events ~ Assisted with On-site Servicing & Prospecting ~ Created & Maintained Client Websites ~ Verified Ad Accuracy ~ Tracked & Ordered Office Supplies ~ Office “Go To” Girl ~ Back-up ReceptionistResults: Increased Department Efficiency with Reduced StaffAuthored Regional Manual for Reporting SystemsSupported Teammates to President’s Club Honors
Dawn Heller Skills
Real Estate
Marketing
Leadership
Sales
Customer Satisfaction
Team Building
Microsoft Office
Customer Service
Management
Selling
Human Resources
Organization
Motivation
Executive Support
Problem Solving
Exceeding Customer Expectations
Honesty
Create Solutions
Dependable
Yardi
Budgets
Market Research
Marketing Strategy
Advertising
Online Advertising
Sales Management
Hr Policies
Publishing
Organizational Effectiveness
Work Effectively
Detail Oriented
Professional Responsibility
New Business Development
Social Media
Social Media Marketing
Dawn Heller Education Details
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3.96 -
3.324
Frequently Asked Questions about Dawn Heller
What company does Dawn Heller work for?
Dawn Heller works for Mahan & Associates Llc
What is Dawn Heller's role at the current company?
Dawn Heller's current role is Addicted to Betterment.
What is Dawn Heller's email address?
Dawn Heller's email address is da****@****nar.com
What is Dawn Heller's direct phone number?
Dawn Heller's direct phone number is +148025*****
What schools did Dawn Heller attend?
Dawn Heller attended Devry University, University Of Arizona.
What skills is Dawn Heller known for?
Dawn Heller has skills like Real Estate, Marketing, Leadership, Sales, Customer Satisfaction, Team Building, Microsoft Office, Customer Service, Management, Selling, Human Resources, Organization.
Not the Dawn Heller you were looking for?
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Dawn M. Heller Telford
Svp, Managing Director | Strategic Planning & Implementation | Organizational Change Management | Mergers & Acquisitions | Program Management | Process Improvement - Lean & Six Sigma Black BeltGreater Minneapolis-St. Paul Area4hotmail.com, cgnglobal.com, tcfbank.com, huntington.com -
2yahoo.com, nufern.com
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