Dawn Daugherty Email and Phone Number

• Utilized Apple & Google technology daily.• Tracked student data and progress using Google Sheets and analyzing reports.• Report creation and confidentiality.• Multi-tasking, organization, and high productivity.• Regular communications with parents and administrators via email, phone, and face to face.• Conflict management, scheduling, lesson and event planning with execution.

• Utilized Microsoft technology daily.• Tracked student data and progress using Google Sheets and analyzing reports.• Report creation and confidentiality.• Multi-tasking, organization, and high productivity.• Regular communications with parents and administrators via email, phone, and face to face.• Conflict management, scheduling, lesson and event planning with execution.

• Managed relationship with property management group. Addressed areas of concern.• Facilitated office remodeling, maintenance, and repairs. Vendor selection and coordination.• Managed calendar for Vice President. Scheduling and confirmation.• Entered home contracts, prepared reports, filed documents, and entered warranty claims.• Addressed customer concerns and questions. Conflict management between homeowners and company.

• Supervised seven Office Services staff. (mail room, reception, and supply rooms)• Staff training, conflict management, annual reviews.• Project Management- Identified needed office repairs and improvements for five floors, hired vendors, scheduled work, and oversaw projects and all repairs.• Maintained budget- analyzed costs determining areas of waste regarding office supplies, courier costs, postage, and break room costs. Reporting.• Managed calendars for seven Directors and five Managers simultaneously. Included scheduling with outside attendees, meeting notices, appointments, reservations, and reminders.• Managed expense reports and travel arrangements for Directors and Managers.• Prepared letters and presentations used for clients. Planned, coordinated, and organized work according to the most logical, efficient, and productive method. Editing.

• Event coordination and execution.• Prepared training plans and trained various internal associates as it related to their job responsibilities.• Researched and compiled data into a usable report format to be presented by General Manager and six Managing Directors.• Evaluated each operating unit to flag areas for improvement and provided suggestions to Managing Directors. • Conducted weekly one-on-one meetings with all Branch Operations Managers and Managing Directors, goal was to position each operating unit to proactively recruit.• Team management of Talent Specialists & Front Desk Coordinators.• Managed Calendars, scheduled appointments, and confirmations.• Assisted ten operating units with all recruiting plans, preparations, and follow-up.• Maintained relationships with 71 resources such as Colleges, Universities, and Community Partners.• Maintained highly confidential information pertaining to the entire Dallas-Fort Worth market. To include employment records, financials, and payroll.

• Certified Risk Management Trainer: conducted training sessions using Microsoft Live Meeting.• Managed unemployment accounts for 10 states. Conducted, researched, and responded with the facts. Maintained an 80% win ratio. Attended hearings.• Reporting: Tracked weekly unemployment claim results and costs, then provided reports to company executives and directors.• Reduced tax rates for several states through appeals, re-employment, and prompt responses. Met daily deadlines.