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Dawn Moore Email & Phone Number
Business Intelligence Architect
at
University of Iowa
1 work email found
@uiowa.edu
5 phones found area 206 and 425
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Business Intelligence Architect
Location
Iowa City, Iowa, United States
Who is Dawn Moore? Overview
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Quick answer
Dawn Moore is listed as Business Intelligence Architect at University of Iowa, based in Iowa City, Iowa, United States. AeroLeads shows a work email signal at uiowa.edu, phone signal with area code 206, 425, and a matched LinkedIn profile for Dawn Moore.
Dawn Moore previously worked as Business Intelligence Service Owner at Microsoft and Support Practice Manager at Microsoft. Dawn Moore holds Master Of Business Administration (M.B.A.), Technology Management from University Of Phoenix.
Company email context
Email format at University of Iowa
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{first}-{last}@uiowa.edu
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AeroLeads found 1 current-domain work email signal for Dawn Moore. Compare company email patterns before reaching out.
Profile bio
About Dawn Moore
More than a decade in operations at Microsoft - including 2 years leading global infrastructure incident management - and an ITIL v3 Expert certification provide me with a unique insight into the business intelligence needs of IT support and operations. Business intelligence is about more than data... it's about getting the right data to the right people at the right time to drive the right decision for the business!Professional Skills: Technical - 13 yrs experience at Microsoft deploying, supporting and managing global, enterprise applications and infrastructure on Windows operating systems, using Microsoft SQL Server, SSRS, IIS, SharePoint, etc. Plus, 7 years architecting & implementing scalable, enterprise BI solutions for both Microsoft and the University of Iowa, using Microsoft SQL Server, Excel/Power Pivot, SSRS & PowerBI. Versed in the use of data visualization best practices detailed by Stephen Few to improve the speed of user comprehension and improved assimilation of data.Process Design & Management - ITIL Expert certified in the design and implementation of IT processes, with extensive hands-on experience in incident, service request & problem management.Project / Product Management - Managing delivery of BI solutions – including working with customers to document user stories/scenarios, development, testing, deployment & support – with recent focus on agile / SCRUM methodology. Creation of a product focus and roadmap; prioritization and management of the requirement pipeline. Personnel Management - Extensive experience managing teams for results (FTE as well as global virtual & vendor teams). Communication - Excellent written & verbal skills; written communications often used as templates for other teams. Creation of training and knowledge materials in support of solution deployment.
Listed skills include Leadership, It Strategy, Release Management, Sdlc, and 27 others.
Current workplace
Dawn Moore's current company
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8 roles
Dawn Moore work experience
A career timeline built from the work history available for this profile.
Business Intelligence Architect
CurrentArchitect of the University of Iowa's "Business Intelligence Shared Service Center" (BISSC) business intelligence service layer, and one of the primary BI designers/developers of BISSC solutions in both PowerBI and SQL Server Reporting Services (SSRS). Defining Business Intelligence Shared Service Center best practices, while acting as a mentor for other.
Sep 2015 - Present
Business Intelligence Service Owner
Business intelligence Service Owner for the Service Delivery Operations organization. Developed internal custom business intelligence solutions for a "Defects per Million" program, Microsoft's Data Protection Management platform, and the World Wide Incident & Service Desk Management team.
Sep 2012 - Sep 2015
Support Practice Manager
Utilized ITIL v3 Expert designation in directing the processes and procedures for Microsoft's internal world wide incident & service request management team, including the internal Global Help Desk.
Jul 2011 - Aug 2012
Global Lead - Infrastructure Incident Management
Led a virtual team of 8 FTEs and more than one hundred vendors providing incident management for Microsoft's infrastructure (including network, telephony, servers, monitoring, SQL and backup operations). Streamlined operations, introduced enhanced accountability, and reduced MTTR by 50+%.
Nov 2009 - Jul 2011
Incident & Service Request Management Global Process Owner
Implemeted ITIL-based principles within Microsoft's IT organization as the Incident & Service Request Management (ISRM) Global Process Owner. Designed and documented the ISRM process, created and delivered training on the process to the global ISRM team, and designed and tracked improvement in incident metrics related to improved processes. Teams who.
Nov 2007 - Sep 2010
Production Support Manager
Delivered best-in-class operations and support for Microsoft's knowledge management tools suite, as the manager of a team comprised of US-based full-time employees, complemented by a team of internationally-based vendors.
Feb 2001 - Nov 2007
Production Support Analyst
Worked as a Production Support Analyst (operations engineer) supporting various applications prior to becoming manager of the team.
Mar 1999 - Feb 2001
3 education records
Dawn Moore education
Master Of Business Administration (M.B.A.), Technology Management
Itil V3 Expert
Itsm Academy
Bachelor'S Of Science, Information Technology
FAQ
Frequently asked questions about Dawn Moore
Quick answers generated from the profile data available on this page.
What company does Dawn Moore work for?
Dawn Moore works for University of Iowa.
What is Dawn Moore's role at University of Iowa?
Dawn Moore is listed as Business Intelligence Architect at University of Iowa.
What is Dawn Moore's email address?
AeroLeads has found 1 work email signal at @uiowa.edu for Dawn Moore at University of Iowa.
What is Dawn Moore's phone number?
AeroLeads has found 5 phone signal(s) with area code 206, 425 for Dawn Moore at University of Iowa.
Where is Dawn Moore based?
Dawn Moore is based in Iowa City, Iowa, United States while working with University of Iowa.
What companies has Dawn Moore worked for?
Dawn Moore has worked for University Of Iowa and Microsoft.
How can I contact Dawn Moore?
You can use AeroLeads to view verified contact signals for Dawn Moore at University of Iowa, including work email, phone, and LinkedIn data when available.
What schools did Dawn Moore attend?
Dawn Moore holds Master Of Business Administration (M.B.A.), Technology Management from University Of Phoenix.
What skills is Dawn Moore known for?
Dawn Moore is listed with skills including Leadership, It Strategy, Release Management, Sdlc, Sharepoint, Pmo, Data Center, and Infrastructure.
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