Dawn Smith Email & Phone Number

Raleigh, Nc, Us

Raleigh, Nc

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

Wake Forest

Performed a variety of therapeutic modalities and body work on clients as needed based on assessment and client requests. Responsible for evaluations, assessments and case management of clients. Informed clients on indications and contraindications per massage protocols. Educated clients on the necessity of self-care and stretching regimen.

Raleigh-Durham, North Carolina Area

Designed specific treatment plans for clients. Performed a variety of therapeutic modalities as needed based on assessment and client requests. Responsible for evaluations, assessments and case management of clients. Informed clients on indications and contraindications per massage protocols. Educated clients on the necessity of self-care and stretching regimen.

Rtp

Drove day-to-day operations; partnered with internal key stake holders to define and deliver on the organization business processes and operational deliverables. Managed business process systems and tools to support the organization. Responsible for tracking and creating dashboards and reports highlighting customer metrics. Served as main point of contact for operations and process issues. Maintained documentation of operations to ensure specific customer operational and related topics are documented and available in various secured internal portals.

Raleigh-Durham, North Carolina Area

Performed compensation duties to include market competitive surveys, salary review data analysis and management of the performance evaluation system. Provided salary offer analysis to staff recruiters by using comparative internal and external market data and practices. Assisted in the development and administration of compensation programs by providing support and recommendations, as well as designing and developing compensation policies and procedures. Provided assistance to employees and management regarding pay practices and procedures.

Greater Atlanta Area

Managed the compensation program and provided workforce reporting and analysis; used data to develop HR strategies and manage programs. Planned, developed, implemented and audited compensation programs, policies, procedures, in support of DPH's goals and competitive practices that adhered to State guidelines. Reviewed and approved salary offers made by recruiting staff to insure internal equity and external competitiveness. Managed and developed policies and procedures in support of the annual performance management program. Developed and delivered performance management training to management and employees. Assisted with employee relations investigations and determinations. Served as the technical point-of-contact for PeopleSoft HRIS system administration.

Kuwait

Managed the internal staffing and recruiting process to include reviewing resumes, qualifying candidates, serving as chair of panel interviews, and making job offers. Performed general human resources functions necessary for the smooth and efficient operation of assigned tasks for Middle East Operations projects. Answered questions and worked with employees and management to assist and advise on employee relations issues, employee training/development, compensation, mobilization, demobilization, manning and recruiting situations and procedural issues. Assisted in employee relations investigations.

Kuwait

Efficiently administered daily actions and operations in PMO supporting 160th Signal Brigade Augmentation Task, encompassing recruiting, HR administration, payroll, training and host nation support. Processed new employees to include residency visas, security clearances and multiple background investigations. Reviewed time sheet submissions of employees in multiple countries to ensure accuracy. Managed employee demobilization process. Assisted in employee relation issues and investigations.

Kuwait

Managed the general administration of over 7 benefit programs and compensation for 8500 government contract workers providing various support functions to the US military. Hired, directed and evaluated work activities and performance of professional staff. Worked with key management personnel to determine/support compensation and salary recommendations. Directed 3 teams, consisting of 16 employees; a Section Supervisor, a Benefits Analyst, Compensation Analyst and HRIS Analyst.

Scottsdale, Arizona

Designed, implemented and administered all compensation and salary management programs for 7000 employees, including base pay and variable pay for multiple state locations. Collected and analyzed compensation data and monitored competitive trends in total compensation. Conducted FLSA and program audits to ensure legal and corporate compliance. Performed job analysis and evaluated jobs for FLSA compliance. Prepared and maintained job descriptions. Counseled managers and HR staff on questions/issues.

Phoenix, Arizona

Partnered with multiple facility HR leaders in providing guidance and education on system compensation philosophy, principles and practices to facility management and employees. Extracted, manipulated and interpreted large amounts of data in order to provide recommendations and results in a consolidated, meaningful manner.

Phoenix, Arizona

Responsible for the administration of base pay programs and coordinated programs with Corporate Compensation department. Effectively market-priced jobs for total compensation components including base pay, incentive pay and other cash awards. Evaluated new job descriptions to determine appropriate pricing and FLSA status. Provided guidance and direction to managers regarding compensation decisions.

Bethesda, Maryland

Provided expert level guidance and support with the coordination, monitoring, evaluation and reporting of base pay, variable pay, performance management decisions and practices. Supported compensation activities for 10,000 positions in US. Core contributor to high-profile projects, including M&A integration of 7000+ employees and 1000+ job descriptions. Maintained competitive compensation market data for bench-marked jobs by participating in third-party salary surveys. Maintained job code, job description, and market-pricing databases. Administered sales incentive compensation program consisting of 30+ plans. Problem-solved and made decisions regarding non-routine sales issues. Assisted with the design, implementation and testing of new human resources compensation systems, to include sales incentive database.