Dawn Evans Email and Phone Number
Dawn Evans work email
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Dawn Evans personal email
Experienced in Investigation, Compliance & Policy with a demonstrated history of working in the education industry. Skilled in malpractice investigation, complaint management, mitigating circumstances, appeals, undertaking quality reviews, project management, analytical review, investigation techniques, interviews, risk management, report writing and process reviews. Graduate from Bond Solon.
Kaplan Uk
View- Website:
- kaplan.co.uk
- Employees:
- 367
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Equality And Quality SupervisorKaplan Uk Sep 2021 - Present -
Equality ManagerKaplan Uk May 2023 - Sep 2023Secondment to Equality Manager for a 4 month period. Within Kaplan SQE Equality and Quality Team -
Investigation And Compliance CoordinatorCity & Guilds Sep 2018 - Sep 2021- Undertake research, analysis and interpretation of information. Presenting information in a clear, concise and appropriate format with risk evaluated- Completing thorough and impartial review of investigatory evidence, presenting clear and proportionate outcomes to customers, and creating a formal report and action plan as necessary. - Undertake investigation case management - Undertake Investigative interviews and visits- Reviewing and enhancing procedures and practices on an ongoing basis - Local Feedback Group Representative – Providing a channel for discussion, communication and consultation to colleagues to support the wider understanding of the impact of change. Working across the business at all levels to enact change within the business. -
Investigation And Compliance ManagerCity & Guilds Jun 2019 - Aug 2020Secondment to role of Investigation and Compliance Manager. Duties included:- Completing detailed analysis and interpretation of information to determine the most appropriate investigatory method and associated risk- Completing thorough and impartial review of investigatory evidence, presenting clear and proportionate outcomes to customers, and creating a formal report and action plan as necessary - Investigatory visits and interviews - Complex case management - Establish, maintain and improve processes, procedures and policies- To plan, implement and evaluate assigned projects- Produce a quarterly report to evidence trend data, risk, and business improvement undertaken by the team to mitigate future -
Ilm Regulation And Quality Improvement ExecutiveIlm Mar 2015 - Aug 2018Burntwood- implement and maintain effective administrative systems - ensure regulatory compliance and quality improvement actions are implemented- facilitate the annual self-assessment action plan exercise to multiple regulators- ensuring an auditable log of potential risk, incidents, cases of malpractice and appeals is managed and those responsible are held to account. - Producing monthly and quarterly reports to evidence risk and trend data. - undertaking research, detailed analysis, and interpretation of information with anomalies identified. Presenting information in a clear, concise and appropriate format with risk evaluated to aid in the decision making.- Undertaking analytical review of customer based investigations to provide a clear outcome and suggest actions to mitigate future risk. - monitoring compliance of company brand - creation and maintenance of training and supporting guides, including company intranet- policy and process reviews -
Customer Services CoordinatorInstitute Of Leadership & Management (Ilm) Apr 2012 - Mar 2015LichfieldThe key purpose of this role is to act as the first point of contact for ILM customers, providing a first class service, building relations with customers that provide added value and retain business with the ILM. In addition key duties of my role within the team included:• Effective management and analysis of complaints • Coaching and mentoring of team members • Statistical analysis of team performance against set targets In addition I also supported colleagues by becoming and NVQ assessor within the company -
Membership CoordinatorInstitute Of Leadership And Management (Ilm) Oct 2004 - Apr 2012LichfieldThe purpose of this role was to act as first point of contact for a specified portfolio of customers and complete administrative duties. In addition key duties of my role within the team included: • Acting Team Leader in the absence of Team Manager • Coaching and mentoring of team members • Management of correspondence database -
Volunteer / Sessional WorkerPathway Sep 2005 - Jan 2008Provided support, guidance and emotional support to those within the refuge, liased with local authorities and manned 24 hour helpline
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AdministratorGfi Informatics Sep 2001 - Sep 2004Responsable for the booking of accomodation and travel. Managing Sales Managers and Engineers calanders. Setting up meeting rooms and events for the company
Dawn Evans Education Details
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Chase Terrace High School, Tamworth And Lichfield College
Frequently Asked Questions about Dawn Evans
What company does Dawn Evans work for?
Dawn Evans works for Kaplan Uk
What is Dawn Evans's role at the current company?
Dawn Evans's current role is Equality and Quality Supervisor at Kaplan SQE.
What is Dawn Evans's email address?
Dawn Evans's email address is da****@****lds.com
What schools did Dawn Evans attend?
Dawn Evans attended Chase Terrace High School, Tamworth And Lichfield College.
Who are Dawn Evans's colleagues?
Dawn Evans's colleagues are Sharon Stone, Wiktoria Lazowska, Mo Khan, Claire Innes, Chris Essex, Natalie Croft, Julie Jaconelli Fcca Pgcert (Ed).
Not the Dawn Evans you were looking for?
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Dawn Evans
Greater Cardiff Area -
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Dawn Evans
Essex1aic.co.uk1 +447506XXXXXX
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1croydonhealth.nhs.uk
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