Partner in the new hire orientation process and manage the facility onboarding process for all roles.Oversee administration and recordkeeping of all learning records for all roles.Perform administrative tasks such as scheduling, setting up systems, and coordinating enrollment.Oversee the development, maintenance, and implementation of learning content used for learning solutionsLead a learning team responsible for providing transformational training support across the facility.Regularly audit learning solutions to maintain a consistent learner experience and continuous improvement.Developed departmental budgets and coordinated special projects.Key Achievement: Surpassed development goals by over 27% by improving internal system reports

Developed and maintained SQL queries to extract and manipulate data from relational databasesPartnered with department to ensure adequate resources are available to facilitate technical developmentParticipated in efforts to improve and implement training and learning best practices.Created visualizations and reports using Excel and Tableau to communicate findings to stakeholdersKey Achievement: Tracked monthly performance with Data Managers, increasing system accuracy rates by 31%

Used data to monitor clients' progress and recommend solutions for improvement.Collaborated with school personnel to create individualized education plans for clients with special needs.Conducted psychoeducational assessments to identify areas of academic and behavioral strengths and weaknesses and recommend modifications to improve learning and behavior.Key Achievement: Reduced client miscommunication by 20% by finding client solutions