Dawn Varghese Email & Phone Number

Melbourne, Vic, Au

Southborough, Ma, Us

Focusing on new sectors, emerging technologies, innovation and transformational initiatives in CX, Data, Cloud and Automation in ANZ. Green field business development, P&L leadership, new logo acquisition. Engaged with C-suite in Data, Cloud and AI. Nurturing the Industry portfolio towards growth.

AI native, SaaS Startup for Autonomous Voice for business functions including customer service & experience. A pioneer in creating Human like interactions with Deep learning & ML. [Prior to the Generative AI hype]First BD and solutions sales lead. Helped establish the Sales and BD function. Acquired Fortune 500 brands across North America, Europe and Asia. Scaled up towards enterprise sales and consultative engagements. Established and Managed key strategic OEM and consulting partnerships. Drove participation in multiple commercialisation and accelerator programs. Acquired by Coinbase Global in Nov 2021.

San Francisco, California, Us

Responsible for high-growth consumer startups and digital native segment. Drove Innovation with Salesforce platform in some of the most progressive tech unicorns. Learnt that Salesforce did not invent SaaS, rather coined the term "On premise". Understood the power of marketing in enterprise software.

Armonk, New York, Ny, Us

Asia Pacific Industry role, for AI and SaaS enabled CX. Won new logos, ensured client success in a diverse growing market. Learnt to contextualise solutions and innovate to satisfy unique customer and market needs across Asia Pacific. Early use cases with AI in CX were put into action for leading Brands in APAC. [Prior to AI Hype]

Armonk, New York, Ny, Us

Consultative solution sales and engagement lead. Drive direct-to-consumer and omni-channel based innovation for 25+ enterprises. Regional leadership role. Gained market share in a deeply contested market segment - ecommerce. Brought together an a broad ecosystem of partners towards a common objective.

Bangalore, Karnataka, In

Mission oriented role to grow a line of service/offering in a new geography. Learnt the value of effective partnerships, cohesive global teams and customer empathy. Won landmark deals.

Bangalore, Karnataka, In

Solution consulting as a part of a large Multi Channel Program for a Global department store. [Prior to Omni Channel Hype]Area of focus included Retail Distributed Order Management and Inventory Management. Learnt client facing skills, consultative sales for supply chain technologies. Discovered passion for value articulation and solution selling. Connected the dots in CX, ecommerce and supply chain.

Atlanta, Ga, Us

Product design/development, functional consulting and business analysis in Transportation management. Learnt mathematical models applied to drive optimal cost efficiencies, in the context of Fortune 50 Retail, Logistics and Grocery businesses.

Atlanta, Ga, Us

First field exposure to enterprise software applied to supply chain management problems.

Pune, Maharashtra, In

Learnt software programming and coding in the context of an enterprise business. Designed and developed mission critical application/modules in CRM for a fortune 500 consumer finance business. [prior to CRM becoming an enterprise software category]

Navi Mumbai, Maharashtra, In

Applied Mechanical Engineering and design concepts in the context of a Petroleum business. Worked in Engineering, Procurement and Construction divisions at the largest grassroot refinery in the world. Learnt processes and initiatives aimed at increasing production throughput and efficiency.

Pgdim, Business Administration And Management, General

Be, Mechanical

Science