With over 5 years of experience in IT support and management, I am a subject matter expert and IT system manager at iwis Mechatronics, a leading provider of innovative mechatronic solutions. In my current role, I oversee the IT infrastructure, security, and operations of the company, ensuring the optimal performance, reliability, and protection of the systems and data. I have successfully implemented and maintained firewall management, hardware, and help desk support for the company, as well as completed multiple certifications to enhance my skills and knowledge. I am passionate about learning new technologies and applying them to solve complex problems and improve efficiency and quality. I value collaboration, innovation, and customer satisfaction, and I strive to contribute to the company's mission of creating smart and sustainable solutions for the automotive industry.