Led the strategic planning process for business analysis initiatives, aligning project objectives with Apple's overall business goals and priorities.Led cross-functional teams of business analysts, developers, and testers in the successful delivery of multiple concurrent projects, and defined project timelines, milestones, and deliverables, ensuring adherence to schedules and budgets while maintaining high-quality standards.Utilized advanced techniques such as user story mapping and business process modelling to capture and prioritize requirements effectively.Collaborated with database administrators and developers to optimize database performance, troubleshoot data-related issues, and ensure data integrity, conducted data validation and reconciliation using SQL queries to verify the accuracy and consistency of data across systems and sources.Designed comprehensive test plans and test cases for user acceptance testing (UAT), ensuring thorough coverage of business requirements and acceptance criteria.Ensured that proposed solutions aligned with Apple's design principles, standards, and best practices, maintaining consistency and quality across projects.

Managed end-to-end SDLC processes from requirement gathering to deployment, ensuring timely delivery of high-quality software solutions.Orchestrated UAT activities, including test planning, execution, and defect management, to validate system functionality and usability against business requirements.Facilitated JAD sessions with stakeholders to collaboratively define business requirements, align expectations, and resolve potential conflicts upfront.Designed and executed complex SQL queries to perform data validation, aggregation, and transformation, ensuring data integrity and accuracy.Developed comprehensive project documentation including business requirements, functional specifications, and user guides, ensuring clarity and alignment with stakeholder expectations.Led requirement gathering workshops and interviews with stakeholders to elicit and prioritize business needs, ensuring a thorough understanding of project objectives and scope.Played a key role in Agile development teams as a Business Analyst, participating in sprint planning, daily stand-ups, and retrospectives to ensure project progress and alignment with business goals.Developed comprehensive test plans outlining test objectives, scope, resources, and schedules, ensuring thorough coverage of system functionality and requirements.Created detailed test scripts based on test cases and user stories, specifying test steps, expected results, and test data requirements.

Served as a team member, collaborating with cross-functional teams to deliver high-quality software solutions in sprint timelines, acted as a liaison between business stakeholders and development teams, clarifying requirements.Used use cases for defining system requirements, functional specifications and testing activities and conducted use case reviews and walkthroughs with project teams to provide feedback and identify opportunities for improvement.Developed Visio diagrams to depict system architectures, data flows, and network topologies, aiding in system design and implementation planning.Collaborated with stakeholders to gather requirements and translate them into visual representations using MS Visio, ensuring alignment with business objectives.Developed and maintained project documentation, reports, and presentations using MS Office tools, ensuring accuracy and professionalism.Leveraged Excel for data analysis, manipulation, and reporting, utilizing advanced functions and pivot tables to derive actionable insights.Leveraged JIRA dashboards and reports to monitor project status, identify bottlenecks, and drive continuous improvement initiatives, also monitored in effective manner.Orchestrated regular meetings with stakeholders to gather requirements, discuss project progress, and address concerns, ensuring continuous alignment with business objectives