Anthony Streppone Email & Phone Number
Who is Anthony Streppone? Overview
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Anthony Streppone is listed as Licensed Insurance Adjuster in FL, TX & LA at MassMutual, a with 7732 employees, based in Spring Hill, Florida, United States. AeroLeads shows a matched LinkedIn profile for Anthony Streppone.
Anthony Streppone previously worked as Digital Operations Specialist at Massmutual and Senior Help Desk Analyst at American Furniture Rental. Anthony Streppone holds Associate'S Degree, It/Networking & Security Management from Ecpi University.
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About Anthony Streppone
I'm a newly licensed Adjuster in Florida (home state) with licenses in Texas and Louisiana, who is looking for the right opportunity to "break into the business".With over 20 years of experience dealing with the public and an extensive background in customer service, I strive to put every customer 1st. I've spent over a decade and a half in the Help Desk field. Starting in a call center troubleshooting Internet connections and telephone issues over the phone and working my way up to a Senior Help Desk Analyst with duties that include overseeing a team of 8, using various means of communications to resolve issues, meeting time-sensitive deadlines and as a team, resolving over 300 customer concerns daily. A position that requires extreme attention to detail, retaining a vast knowledge of different products, comprehensive report writing and next level problem solving skills. I’m confident that I will be a great asset to your company given an opportunity. I’m highly motivated to transition into insurance and continue challenging myself while growing in my career, and I’ve always enjoyed a challenge, which I think working in this industry will provide me. Certifications held:
Anthony Streppone's current company
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Anthony Streppone work experience
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Senior Help Desk Analyst
• Work with customers to resolve various IT issues via phone, email, video, in-person & ticketing system• Maintain detailed written reports of all work activity• Proactively resolve over 30 customer concerns daily, resulting in a 97% satisfaction rating• Oversee a Help Desk staff of 8• Work with management to negotiate hardware/software pricing with vendors• Comprise documentation to meet time-sensitive deadlines• Commitment to a flexible schedule with overnight on-call• Collaborate in training all new hires on company systems, processes and reporting• Create and maintain company knowledgebase for users, customers and new hires
Data Center Operations Technician
• Investigate incidents in the production environment• Develop incident reports and follow up items for customers• Serve as a positive & empathetic sounding board for customers• Successfully manage over $2 million in equipment, software, hardware and accounts• Update customer profiles and track unresolved issues in internal CRM system• Assemble/build hardware to meet customer/service order specifications• Test in-stock hardware to determine functional status
Colleagues at MassMutual
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Chinelle Ton
Colleague at MassmutualBeverly Hills, California, United States
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John Anderson
Colleague at MassmutualLongmeadow, Massachusetts, United States
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Margaret Lau
Colleague at MassmutualHong Kong Sar, Hong Kong
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Colleen Girouard, Mba, Clf
Colleague at MassmutualCharlotte, North Carolina, United States
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Richard Rubin
Colleague at MassmutualGlastonbury, Connecticut, United States
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Stephen S. Flanagan
Colleague at MassmutualDenver Metropolitan Area, United States
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Andre Mitchell
Colleague at MassmutualTarrytown, New York, United States
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Andrew Mcnulty
Colleague at MassmutualSpringfield, Massachusetts, United States
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Ryan Orosz
Colleague at MassmutualYoungstown, Ohio, United States
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Linda Flynn
Colleague at MassmutualLongmeadow, Massachusetts, United States
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Anthony Streppone education
Frequently asked questions about Anthony Streppone
Quick answers generated from the profile data available on this page.
What company does Anthony Streppone work for?
Anthony Streppone works for MassMutual.
What is Anthony Streppone's role at MassMutual?
Anthony Streppone is listed as Licensed Insurance Adjuster in FL, TX & LA at MassMutual.
Where is Anthony Streppone based?
Anthony Streppone is based in Spring Hill, Florida, United States while working with MassMutual.
What companies has Anthony Streppone worked for?
Anthony Streppone has worked for Massmutual, American Furniture Rental, and Windstream Hosted Solutions.
Who are Anthony Streppone's colleagues at MassMutual?
Anthony Streppone's colleagues at MassMutual include Chinelle Ton, John Anderson, Margaret Lau, Colleen Girouard, Mba, Clf, and Richard Rubin.
How can I contact Anthony Streppone?
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What schools did Anthony Streppone attend?
Anthony Streppone holds Associate'S Degree, It/Networking & Security Management from Ecpi University.
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