Dayalan T Email & Phone Number

Chennai, Tn, In

Chennai, Tamil Nadu, India

● Setup and maintain monitoring tools Prometheus, Grafana, Site24x7, CloudWatch, and Kibana● Manage different AWS services for day-to-day activities. Automating manual tasks by using shell script/python.Tracking AWS Service usage, for cost optimization● Configuring CRON Jobs for continuous deployments to development and testing environments● Set up and manage CI/CD pipelines to automate the build, test, and deployment of applications● Triggering Jenkins at scheduled intervals on production builds. Running queries on snowflake worksheets upon required● Carry out sanity testing by executing a set of predefined test cases on the dev environment● Using Lambda function/SSM, execute a scheduled instance start-up/shutdown for cost optimization & created custom metric to trigger via lambda

Chennai, Tamil Nadu, India

Programmer - AWS● IAM administration (Creating Users, Groups, Roles, Policies)● Perform full AMI backups for all provisioned instances for critical workload● Setup Cloud watch alarms, setting up CloudTrail, Creating S3 bucket, define security groups depending on the parameters of access given and based on the requirementProgrammer Trainee - Coordinator HR (Learning & Development)● Facilitate support in execution of courses in the monthly calendar● Monitor the delivery of courses by execution of checklist based on the program plan laid down by the Learning Delivery head● Handled technical troubleshooting on WebEx within an enterprise environment, including system crashes, slow-downs, and data recoveries. Engaged and tracked priority 1 issues, with responsibility for the timely documentation, escalation (if appropriate), resolution, and closure of trouble tickets

Chennai, Tamil Nadu, India

● Handle inbound and outbound calls from customers as appropriate for issue resolution/Ticket Closure● Document relevant information to facilitate efficient issue resolution and future reference● Consolidating weekly reporting data creating dynamic sheet with PivotTables to optimize internal processes