Dayangku Nur Ain Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, My

Federal Territory Of Kuala Lumpur, Malaysia

1. Provide the full suite of DHL customer service offerings confidently, knowledgeably, and professionally (e.g. booking, inquiries, shipment status, tracking, etc.) to all parties contacting DHL via the customer service hotline and other contact modes. (Chat, Email, and Social Media.2. Act as the ICCC ambassador in creating the first positive impression in carrying DHL's brand image and proactively assist customers in resolving their Issues.3. Adhere to Centre of Excellence (COE) standards and guidelines in daily operations to ensure the highest standard of quality and efficiency.

Subang Jaya, Selangor, Malaysia

1. Organize and store materials and products within the warehouse according to established procedures.2. Packing and Shipping: Pack items securely for shipment to prevent damage during transit.3. Perform Inventory. Checking the stocks available and key in through the system. Conduct regular inventory counts to maintain accurate stock levels. Assist with cycle counting and reconciliation to identify and address discrepancies.4. Work in Inbound Operations & Outbound.

Shah Alam, Selangor, Malaysia

Hands-on experience in both digital marketing and on-site customer service. The role involves collaborating with the Marketing Team while also engaging directly with customers on-site to ensure a seamless experience.Digital Marketing Support:1. Assist in creating and scheduling social media content across platforms.2. Monitor and analyze digital marketing campaign performance using analytics tools.3. Contribute to the creation of digital advertising materials.On-site Customer Service:1. Provide information about products, services, and promotions.2. Address customer inquiries and concerns in a professional and timely manner.