Management position responsible for all aspects of managing a single retail store. Has complete operation liability to achieve sales, service, organization, customer satisfaction and profitability goals for the store in compliance with company procedures. Develops and executes short and long-term plans to achieve goals in support of district/region strategy. Ensures the maintenance of expected operational and merchandising standards. Ensures staff maintains store presentation and supports brand… Show more Management position responsible for all aspects of managing a single retail store. Has complete operation liability to achieve sales, service, organization, customer satisfaction and profitability goals for the store in compliance with company procedures. Develops and executes short and long-term plans to achieve goals in support of district/region strategy. Ensures the maintenance of expected operational and merchandising standards. Ensures staff maintains store presentation and supports brand consistency. Provides effective training to staff in the areas of customer service, product knowledge, inventory control and merchandising while offering developmental opportunities. Handles store level loss prevention issues. Typically reports to District Manager. Qualifications Typically manages Store Associates. Bachelor's degree or equivalent experience and 3 - 5 years relevant retail management experience Show less

Manage day to day operations of an B volume store.Manage a staff of up to 6 managers.Manage a staff of at least 42 sales associates.District mentor for new store managers teaching the level of expectation in Visual Standards .DM stand in for district and region in DM absence.DM partner in cascade meeting presenting new company initiatives.Visual merchandising coach for district.Won Reflection Award 3rd quarter of 2007.

Promoted to Various positions in the credit union including, senior phone representative and Web Banking Coordinator.Handled escalated customer calls resolving the problem before a manager was involvedHelped to implement and design web banking program for the credit union.Held training seminars for staff and members to help raise the number of members who used the Web Banking system.Implemented cost saving initiatives saving credit union around $100,000.00 a year.

Teller responsible for Drive-Through opperations