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@spectrumvoip.com
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Dayna Thomas is listed as 👩🏾💻 Enterprise Support Specialist | Software Engineer👩🏾💻 | Full Stack Developer👩🏾💻 | Security Analyst 👩🏾💻 at SpectrumVoIP, a company with 241 employees, based in North Little Rock, Arkansas, United States. AeroLeads shows a work email signal at spectrumvoip.com and a matched LinkedIn profile for Dayna Thomas.
Dayna Thomas previously worked as Enterprise Support Specialist at Spectrumvoip and Professional Service Developer at Plextrac. Dayna Thomas holds Certificate Of Completion, End User Help Desk Support from Per Scholas.
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AeroLeads found 1 current-domain work email signal for Dayna Thomas. Compare company email patterns before reaching out.
Outside of being versatile and productive Technical Support Specialist who thrives on learning and being of service. I can be a bit corky, but this has gotten me far, Im relatable and because of this I meet goals all while making someone's day! Look up bubbly and you may see me :). I am currently working to become a Full Stack Developer, I am overjoyed by programming.I specialize in being a team player, being customer focused, building rapport and getting the job done while thriving to gain more knowledge. I thrive off of growth, and getting the job done upon first contact. I have excellent verbal, written and communicative abilities. I love team building activities, managing projects, researching and learning new skills in my free time. Areas of Expertise:👩🏾💻 O365👩🏾💻 Azure Active Directory👩🏾💻 Active Directory👩🏾💻 Ticketing Systems such as Rave and Jira👩🏾💻 Scope Management👩🏾💻 Bootstrap👩🏾💻 Windows👩🏾💻 Process Improvement👩🏾💻 Mac👩🏾💻 Website creation👩🏾💻 jQuery👩🏾💻 Complex Problem Solving👩🏾💻 SASS👩🏾💻 Troubleshooting👩🏾💻 MDM👩🏾💻 Security👩🏾💻 Webdevelopment👩🏾💻 Remote Systems👩🏾💻 Implementations👩🏾💻 Salesforce 👩🏾💻 Number portingSuperpowers:✔️ Empathy✔️ Documentation✔️ Organization✔️ attention to detail✔️ Innovative Thinking✔️ Customer Support✔️ Cross training✔️ Adaptable
Listed skills include Customer Service, Sales, Social Media, Management, and 16 others.
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A career timeline built from the work history available for this profile.
Remote
👩🏾💼 Use advanced customer service-related skills to properly communicate with technical and nontechnical customers.👩🏾💼 Navigate through Zendesk to create, review, track and resolve tickets daily, while maintaining an average quality score of 95% 👩🏾💼 Operate through Citrix environment to remote into customer’s networks to properly configure their.
Remote
Remote
👩🏾💼 Support corporate users with various Microsoft issues such as EXO, Outlook and AAD👩🏾💼 Solved 99.2 of Level 3 technical support ticket👩🏾💼 Navigate Exchange Admin Center to manage the Exchange Server Environments to manage mail flow rules, policies, permissions alerts and reports👩🏾💼 Utilize Active Directory to create user accounts set with.
North Aurora, Illinois, United States
👩🏾💼 Research and contact multi-delinquent accounts to help customers become current, decreasing the number of delinquent accounts👩🏾💼 Guided customers as they navigated registering and making mortgage payments online, decreasing call volume by 15% 👩🏾💼 Created daily schedule with little to no direction and reported progress to management 👩🏾💼 Troubleshoot.
Shaumburg, IL
👩🏾💼 Helped past students select and order the appropriate ledger cards online 👩🏾💼 Contacted past students via email, phone, and social media to address and resolve outstanding balances on their accounts 👩🏾💼 Directed students in the step-by-step process of obtaining their secure 1098 tax forms 👩🏾💼 Updated the information of students, alumni, and.
Henderson, Nevada
👩🏾💼 Aided borrowers with making car payments online through multiple systems 👩🏾💼 Troubleshot website issues and readjust passwords for users 👩🏾💼 Reviewed team deficits and proposed strategies to improve sales and processes, implementing improvements with manager’s support leading to an increase in team efficiency and productivity by 30%👩🏾💼 Deescalated.
Las Vegas, Nevada
Other employees you can reach at spectrumvoip.com. View company contacts for 241 employees →
Dennis Mccray
Colleague at Spectrumvoip
Chowchilla, California, United States, United States
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CB
Camila Basterrica
Colleague at Spectrumvoip
Tandil, Buenos Aires Province, Argentina, Argentina
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CG
Catherine Gladney
Colleague at Spectrumvoip
Kissimmee, Florida, United States, United States
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CB
Chiquan Blount
Colleague at Spectrumvoip
Dallas, Texas, United States, United States
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CG
Cody Gaul
Colleague at Spectrumvoip
Santee, California, United States, United States
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DH
Duane H.
Colleague at Spectrumvoip
Riverview, Florida, United States, United States
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PW
Paige Waterman
Colleague at Spectrumvoip
Plano, Texas, United States, United States
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JE
Jeffrey Edwards
Colleague at Spectrumvoip
Dallas-Fort Worth Metroplex, United States
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EA
Emmanuel Amado
Colleague at Spectrumvoip
Fort Worth, Texas, United States, United States
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CB
Christian Blake
Colleague at Spectrumvoip
Dallas, Texas, United States, United States
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Activities and Societies: Graduate of Per Scholas Chicago, earned Core Values Award • Web designer for International Workforce for.
Activities and Societies: 3D Animation Design Web Development
Quick answers generated from the profile data available on this page.
Dayna Thomas works for SpectrumVoIP.
Dayna Thomas is listed as 👩🏾💻 Enterprise Support Specialist | Software Engineer👩🏾💻 | Full Stack Developer👩🏾💻 | Security Analyst 👩🏾💻 at SpectrumVoIP.
AeroLeads has found 1 work email signal at @spectrumvoip.com for Dayna Thomas at SpectrumVoIP.
Dayna Thomas is based in North Little Rock, Arkansas, United States while working with SpectrumVoIP.
Dayna Thomas has worked for Spectrumvoip, Plextrac, Teksystems, Dovenmuehle Mortgage, Inc., and Career Education Corporation.
Dayna Thomas's colleagues at SpectrumVoIP include Dennis Mccray, Camila Basterrica, Catherine Gladney, Chiquan Blount, and Cody Gaul.
You can use AeroLeads to view verified contact signals for Dayna Thomas at SpectrumVoIP, including work email, phone, and LinkedIn data when available.
Dayna Thomas holds Certificate Of Completion, End User Help Desk Support from Per Scholas.
Dayna Thomas is listed with skills including Customer Service, Sales, Social Media, Management, Microsoft Office, Social Networking, Cashiering, and Microsoft Excel.
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