Da’Quan Williams

Da’Quan Williams Email and Phone Number

PIA Field Major Account Manager at Paychex @ Paychex
rochester, new york, united states
Da’Quan Williams's Location
Charlotte, North Carolina, United States, United States
About Da’Quan Williams

I am hardworking, detail-oriented, and passionate about delivering great customer service. I have great deal of experience working independently and as part of a team. I am firm believer in taking the time to build partnerships with both external clients and internal colleagues through respect and accountability.I seek feedback and strive to continuously apply and improve. I have strong analytical, interpersonal, andorganizational skills. I ask questions and try to get different perspectives on situations rather than only considering my point of view and how something might directly impact me.I have a great deal of experience in Account Manager with a demonstrated history of working in the industry.

Da’Quan Williams's Current Company Details
Paychex

Paychex

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PIA Field Major Account Manager at Paychex
rochester, new york, united states
Website:
paychex.com
Employees:
14785
Da’Quan Williams Work Experience Details
  • Paychex
    Pia Field Major Account Manager
    Paychex Aug 2022 - Present
    Rochester, New York, United States
    Serve as the main point of contact for our largest clients for all insurance benefits needs including annual renewal, ongoing administration, and resolving issues.Establish annual strategic plans and consistently followed up with the client to ensure the delivery of the plan. Educate clients on compliance requirements and best practices Work closely with sales partners to assist with prospects and onboarding new clients. Facilitate employee open enrollment meetings through various means such as in-person, live WebEx, recorded WebEx, and conference calls.Participate in monthly company culture-shaping activities as both an individual contributor and a team facilitator.
  • Paychex
    Account Manager Ii
    Paychex Jul 2018 - Aug 2022
    Served as the main point of contact for our second-tier clients for all insurance benefits needs including annual renewal, ongoing administration, and resolving issues.Answered questions and resolved issues for client administrators and individual employees. Collaborated with supervisors and our client communication team to develop a follow-up template for client interactions. Built strong internal relationships with sales partners and HR partners.
  • Paychex
    Account Manager
    Paychex Jan 2016 - Jul 2018
    Served as the main point of contact for our mid-level clients for all insurance benefits needs including annual renewal, ongoing administration, and resolving issues.Conducted face-to-face meetings with client contacts to review insurance options, as well as on-site open enrollment presentations to employees.
  • Paychex
    Account Representative
    Paychex Sep 2014 - Jan 2016
    Responsible for managing book of business of more than three hundred clients with an average monthly retention rate of over 98%. Supported clients through their yearly medical renewal and enrolling new employees. Completed welcome calls and welcome emails to ensure a smooth transition for new clients.

Frequently Asked Questions about Da’Quan Williams

What company does Da’Quan Williams work for?

Da’Quan Williams works for Paychex

What is Da’Quan Williams's role at the current company?

Da’Quan Williams's current role is PIA Field Major Account Manager at Paychex.

Who are Da’Quan Williams's colleagues?

Da’Quan Williams's colleagues are Robert Szpila, Jakob Kogler, Calbert Anderson, Kelli Zuber, Michelle Salazar Thomson, Missy Martin-Jones, Robyn Boswell.

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