Deepa Ahuja Email & Phone Number

Toronto, On, Ca

North York, Ontario, Canada

Develop and deliver training sessions on Digital Literacy, IT, and Cyber Security, focusing on threat identification, risk management, and security strategies using real-world scenarios. Include cloud security best practices for platforms like Dropbox and OneDrive to equip participants with essential skills.Teach key operating systems—Windows, macOS, and Linux—while emphasizing database management and data security. Introduce foundational networking concepts such as TCP/IP and DNS… Show more Develop and deliver training sessions on Digital Literacy, IT, and Cyber Security, focusing on threat identification, risk management, and security strategies using real-world scenarios. Include cloud security best practices for platforms like Dropbox and OneDrive to equip participants with essential skills.Teach key operating systems—Windows, macOS, and Linux—while emphasizing database management and data security. Introduce foundational networking concepts such as TCP/IP and DNS management, along with Active Directory training for user management.Design hands-on labs using platforms like TryHackMe and Hack The Box, covering penetration testing, incident response, and both offensive and defensive security strategies. Conduct needs assessments and develop strategies to encourage participation, evaluating training effectiveness through feedback to improve learning outcomes. Show less

Toronto, Ontario, Canada

Manage a team of IT professionals to design, implement, and maintain network infrastructure and software applications. Develop and execute IT strategies aligned with organizational goals and assess their effectiveness.Oversee CCTV installation for enhanced security and manage the IT budget and vendor relationships for cost-effective solutions. Drive new technology adoption to improve efficiency and ensure projects are completed on time.Establish IT policies and collaborate with… Show more Manage a team of IT professionals to design, implement, and maintain network infrastructure and software applications. Develop and execute IT strategies aligned with organizational goals and assess their effectiveness.Oversee CCTV installation for enhanced security and manage the IT budget and vendor relationships for cost-effective solutions. Drive new technology adoption to improve efficiency and ensure projects are completed on time.Establish IT policies and collaborate with teams to assess needs and identify improvements. Ensure data backups, disaster recovery, and business continuity measures are in place, while providing training on IT systems and best practices. Show less

New Jersey, United States

Employer

New York, United States

http://www.aig.com - ClientManaged SharePoint training and support for corporate clients, ensuring effective utilization of the platform by customizing training materials and sessions to meet specific client needs, ultimately enhancing user technical skills and productivity.Delivered interactive training sessions on various technologies, emphasizing practical application and user engagement to improve overall efficiency. Conducted data migrations and system updates… Show more http://www.aig.com - ClientManaged SharePoint training and support for corporate clients, ensuring effective utilization of the platform by customizing training materials and sessions to meet specific client needs, ultimately enhancing user technical skills and productivity.Delivered interactive training sessions on various technologies, emphasizing practical application and user engagement to improve overall efficiency. Conducted data migrations and system updates, meticulously planning and executing these processes to streamline operations and minimize downtime for users. Used migration tools like Metalogix and Sharegate to ensure seamless transitions while maintaining data integrity. Show less

New Jersey, United States

http://www.abbvie.com - ClientCollaborated with cross-functional teams to gather feedback and improve training programs, ensuring they remain relevant and effective in meeting the evolving needs of clients.Facilitated workshops and seminars on best practices for SharePoint usage, focusing on content management, collaboration tools, and security measures to empower users in leveraging the platform effectively.

Richmond, Virginia, United States

http://www.Omnicare.com - ClientProvided ongoing technical support by troubleshooting complex issues related to SharePoint and various IT systems. Ensured high levels of user satisfaction through timely resolution of inquiries and support tickets. Employed a proactive approach to identify and address potential challenges before they impacted users, resulting in improved system performance and user experience.Developed and maintained comprehensive documentation on system… Show more http://www.Omnicare.com - ClientProvided ongoing technical support by troubleshooting complex issues related to SharePoint and various IT systems. Ensured high levels of user satisfaction through timely resolution of inquiries and support tickets. Employed a proactive approach to identify and address potential challenges before they impacted users, resulting in improved system performance and user experience.Developed and maintained comprehensive documentation on system configurations, support requests, and solutions, as well as training materials and user guides. This contributed to a strong knowledge base that facilitated knowledge sharing, enhanced future response efforts, and improved overall user training processes for both users and internal teams. Show less

New York, United States

http://www.aig.com - ClientExperienced SharePoint Administrator with expertise in the design, analysis, development, implementation, and maintenance of SharePoint and Project Server. Skilled in upgrading and migrating SharePoint and Project Server using tools like Metalogix, Sharegate, AvePoint, and DocAve, ensuring minimal downtime and data integrity.Proficient in configuring SharePoint features, Business Data Connectivity (BDC), Advanced Search, and User Profile Service, while… Show more http://www.aig.com - ClientExperienced SharePoint Administrator with expertise in the design, analysis, development, implementation, and maintenance of SharePoint and Project Server. Skilled in upgrading and migrating SharePoint and Project Server using tools like Metalogix, Sharegate, AvePoint, and DocAve, ensuring minimal downtime and data integrity.Proficient in configuring SharePoint features, Business Data Connectivity (BDC), Advanced Search, and User Profile Service, while managing user permissions and workflows. Experienced in data center management, optimizing server performance, and ensuring data availability through disaster recovery planning. Show less

Omaha, Nebraska, United States

http://www.valmont.com - Client

Client

Montreal, Quebec, Canada

Provided IT support and training to library patrons, developing instructional materials that enhanced digital literacy skills among diverse user groups, including seniors, students, and professionals.Designed and delivered hands-on workshops and training sessions on various software applications, internet usage, and security best practices, developing a more informed and tech-savvy community.Developed easy-to-follow guides and tutorials to help clients effectively use library… Show more Provided IT support and training to library patrons, developing instructional materials that enhanced digital literacy skills among diverse user groups, including seniors, students, and professionals.Designed and delivered hands-on workshops and training sessions on various software applications, internet usage, and security best practices, developing a more informed and tech-savvy community.Developed easy-to-follow guides and tutorials to help clients effectively use library technology and resources, increasing their engagement with digital services. Show less

Pune, Maharashtra, India

Organized and managed class schedules for students and instructors, coordinating course delivery to maximize learning opportunities and minimize scheduling conflicts.Engaged in continuous professional development to stay current with the latest technological trends and educational methodologies, enhancing the overall learning experience for studentsInstructed students in C, C++, and Pascal, emphasizing fundamental concepts, syntax, and problem-solving techniques through hands-on… Show more Organized and managed class schedules for students and instructors, coordinating course delivery to maximize learning opportunities and minimize scheduling conflicts.Engaged in continuous professional development to stay current with the latest technological trends and educational methodologies, enhancing the overall learning experience for studentsInstructed students in C, C++, and Pascal, emphasizing fundamental concepts, syntax, and problem-solving techniques through hands-on coding exercises and projects.Taught HTML, CSS, and JavaScript to provide students with a solid foundation in web development, encouraging practical projects like building simple websites and understanding client-server interactions.Organized and managed class schedules for students and instructors, coordinating course delivery to maximize learning opportunities and minimize scheduling conflicts.Engaged in continuous professional development to stay current with the latest technological trends and educational methodologies, enhancing the overall learning experience for students Show less

Pune, Maharashtra, India

Developed and delivered comprehensive computer education programs for students, focusing on essential software applications, operating systems, and Digital literacy skills.Provided hands-on instruction in computer labs, guiding students through practical exercises and real-world scenarios to enhance their technical skills and confidence.Assisted students in troubleshooting common hardware and software issues, fostering critical thinking and independent problem-solving… Show more Developed and delivered comprehensive computer education programs for students, focusing on essential software applications, operating systems, and Digital literacy skills.Provided hands-on instruction in computer labs, guiding students through practical exercises and real-world scenarios to enhance their technical skills and confidence.Assisted students in troubleshooting common hardware and software issues, fostering critical thinking and independent problem-solving abilities.·Led recruitment efforts for online course instructors, including interviewing and hiring qualified candidates, ensuring a diverse range of expertise and teaching styles. Developed performance reports for students and instructors, offering insights into academic progress, strengths, and areas needing improvement. This data-driven approach helped tailor instruction to meet individual needs. Show less

Master Of Commerce (M.Com), Business/Commerce, General, First Class With Distinction

Post Graduate Diploma In Computer Applications (P.G.D.C.A.), Computer Software And Media Applications, First Class With Distinction

Activities and Societies: Application Development, RDBMS with Oracle and Web based Application Development

Bachelor Of Education - Bed, First Class With Distinction

Bachelor Of Commerce - Bcom, First Class With Distinction