Company: James L. KearnsTitle: President/CEO (Business Owner)Location: Jacksonville, FLDates: 2011-PresentDescription: Govern all business operations, including cash management, legal compliance, record keeping, accounting, and client communications. Partner with clients, including Kohler, to develop patents and innovations. Patents submitted include two confidential projects in collaboration with the Department of Defense and The Rat.Author of Finding Proof of Jesus, © 2016, and The Chronicles of the Revelation © 2019.Please visit my website at https://thechroniclesoftherevelation.com/

Company: HSBC/Household BankTitle: Customer Service AssociateLocation: Jacksonville, FLDates: 2007-2008Description: Communicated with customers to address concerns and complaints, as well as answer inquiries regarding account terms and information. Set up payment plans and established agreements with customers on credit card accounts. Utilized upselling techniques to encourage customers to purchase additional services. Notable Achievements:Maintained compliance rate of 97% of better for resolution and processing times. Achieved more than 75 sales in one month in adherence with strategic sales goals. Hired from temporary position with Veritude Employment Agency for exceptional service.

Company: CIC CommunicationsTitle: President/CEO (Business Owner)Location: Jacksonville, FLDates: 2005-2008Description: Directed all accounting, operations, and administrative functions for a privately owned wireless internet services company, as well as collaborated with clients on innovative patent ideas. Supported customers with technical systems and increased client base through upselling. Designed and executed strategic plan and business model, including raising startup capital and developing and maintaining website and digital content. Ensured compliance with all legal regulations for recordkeeping and cash management. Built strategic partnership with customers and corporate clients from various fields. Collaborated with Ford on provisional patents.