• 3-Year Strategic Plan Facilitation - Student Senate of the California Community Colleges (Higher Ed)Co-Led strategic planning process over a 5-month period for the Student Senate of the largest and most diverse higher education system in the USA. Interviewed high-profile education leaders, presented at 500-person General Assembly, and delivered custom template for implementation.• Market Research, Strategy Advising, and Partner Outreach - Skillful.ly (EdTech, BCorps)Conducted ongoing market research, strategy advising, and outreach to drive a pipeline of potential higher education and nonprofit partners for an early stage, EdTech BCorp on a mission to build the world’s most equitable employment platform.• Federal Grant Reviewer - AmeriCorps, US Department of Commerce, and USDA (Federal Government)Objectively evaluated up to 25 federal grant applications across 8 reviews, using specific criteria published in federal guidelines. Provided written feedback using agency required standards.• Students Assessment Research - Urban Student Athletic Development Academy (Education Nonprofit)Conducted research and prepared final report to identify and recommend a short list of formative and summative assessment tools for a 501(c)(3) not-for-profit organization formed exclusively for student athletes to provide access to academic, athletic, and community support services. • Fractional Executive Director / Chief of Staff - vChief (Varies)Competitively selected to a talent pool of fractional Chief of Staff and Executive Directors assigned to make an immediate impact and drive sustainable growth for vChief clients.

• Objectively evaluate state and national grant applications using specific criteria published in AmeriCorps guidelines.

• Defined strategy and launched new function focused on creating mutual value for 150 diverse university and learning providers assisting frontline workers with upskilling and reskilling. • Designed and implemented bi-annual NPS/CSAT Survey program in first 90 days to collect actionable feedback from academic partners. Iterated to improve response rate from 34 to 40% and evolved Salesforce integration to increase automation and data segmentation capabilities.• Initiated exclusive monthly webinar series for partners to learn and build community. Advised presenters on content, post-event resources, and audience interaction. Maintained live attendance of 42-53%, with 98% of post event survey respondents indicating they were Likely/Very Likely to participate again.• Established a monthly partner newsletter to share updates and industry insights. Average 1000 monthly recipients and above industry average open rate of 30%.• Collaborated across 20+ internal functions to deliver high value content and programming for partners.

• Directed engagement strategy for 2 million alumni of the 10 campus University of California system. • Strengthened engagement with 4 UC Alumni Regents and 10 campus-based Alumni Executives by revamping approaches to onboarding, communication, and systemwide meetings.• Contributed to formation of first-ever UC Statewide Chicanx/Latinx Alumni Association by elevating engagement with UC’s rapidly growing diverse and first-generation alumni community.• Supported launch and ongoing delivery of a pre-COVID webinar series for the UC Alumni Career Network, engaging over 25K unique individuals in first 18 months of programming.• Initiated and led a 3-year strategic planning and budgeting process to reorganize and stabilize department following significant staff and fiscal changes in overall division. • Led all planning and logistics for a high-profile donor event co-hosted by the UC President and Oakland Mayor, resulting in $592,000 in scholarships for low income, first generation UC students.

• Directed newly formed community engagement center of expertise at a high growth national nonprofit to recruit, train, engage, and recognize 14,000+ annual tutors for 10,000 low-income K-5 students. • Drove organizational shift from grassroots to data driven strategies by overhauling complex Salesforce database and establishing metrics-driven dashboards to track, analyze, and report pipeline performance. • Re-designed volunteer management training org-wide to influence regional strategies and build understanding and skill for community engagement at all levels of the organization.• Improved efficiency of regional operation by delivering resources such as standardized reports, how-to documents, customizable templates, and regional toolkits of branded collateral for recruitment.• Led RFP, customization, internal training, and launch for an online, Salesforce integrated application system.• Led two direct reports, as well as matrixed teams across 14 metro regions.

• Provided executive leadership for regional operations of a rapidly scaling national nonprofit, engaging 600 volunteers annually as one-on-one tutors for 450 struggling K-5 readers.• Recruited, trained, and supervised a team of 13 staff and AmeriCorps national service members, ensuring fidelity of program implementation at 9 Title I schools across 3 school districts.• Acted as primary liaison to community partners, local government leaders, funders, and local school districts to cultivate relationships and advocate for increasing impact region-wide. • Transitioned region from nationally subsidized to locally sustained operation by rebalancing partner portfolio and raising approximately $500,000 in operating expenses.• Reinvigorated volunteer Advisory Board by recruiting six (6) new members, developing metrics-based quarterly reports, and launching board-driven fundraising strategies.• Launched first regional Day of Giving event, ranking #6 in total donations among 200+ nonprofits.

Selected through competitive application process to a nine ­month fellowship designed for senior level executives from business, government, and nonprofits across California to develop a more active, well­ informed and influential statewide leadership role.

• Directed Hands On nonprofit affiliate as part of Points of Light national network, matching 1,500+ individuals and groups annually with volunteer opportunities at 300 nonprofits. • Led 22 member Sacramento Corporate Volunteer Council to build professional community, provide learning opportunities, and advise on employee volunteering, community giving, and social impact.• Secured federal VISTA grant to establish Volunteer Project Leader program focused on building regional infrastructure for social impact organizations needing volunteers. • Participated in disaster response networks and training for emergency activations of volunteers.• Spearheaded transition to Salesforce integrated website to better match, monitor and report on volunteering throughout the region. • Collaborated with corporations, nonprofits, and government agencies to deliver large-scale service events such as MLK Day of Service, Sacramento County Homeless Count, and corporate impact days.

Appointed one of 75 higher education leaders available to provide training and strategy advice to college campuses working to build service-learning or other community engagement initiatives.

Mentor Trainer for annual, week-long institute focused on professional development for new community service directors from higher education institutions across the US.

• Served as Outreach Specialist and Site Manager for statewide and national 21st Century Town Hall Meetings® to give everyday citizens a voice in important policy decisions.• Events brought together 3,500+ diverse individuals across 8-20 cities and used a combination of small group dialogue and technology-supported large group engagement. • Conducted targeted outreach across multiple sectors to ensure all voices were represented, including those from underrepresented communities.

• Established the first Office of Civic Engagement on a California State University college campus to fulfill the public purpose of higher education, increase student civic engagement, and influence institutional culture.• Launched Engaged Department Institute that provided 10+ academic units with semester-long training and planning for community-based research, curriculum re-design, and retention / tenure / promotion.• Trained and supported 50+ individual faculty in service-learning course design and assessment.• Chaired committee to create, fund, and execute the campus-wide Strategic Plan for Civic Engagement. • Co-Authored rigorous application for designation in first cohort of institutions receiving Carnegie Classification in Community Engagement.• Secured annual placement on President’s Higher Education Community Service Honor Roll.• Co-Chaired Faculty Senate Committee to establish Policy on Risk Management in Service-Learning.• Supervised four (4) Peer Mentors focused on supporting community service requirements across UNIV 101 sections.

Designed syllabus, learning assignments, and assessments to teach multiple sections each fall of a semester long university course focused on enhancing first-year college students’ personal and academic transition from high school to university life.

Designed syllabus, learning assignments, and assessments to teach multiple sections each term of a semester long university service-learning course focused on helping prospective teachers acquire planned, structured experiences in K-12 public classrooms.

• Directed all administrative functions of a campus based non-profit volunteer center, nearly doubling outreach to place 2500+ college students in 22 community service programs annually. • Conducted assessment and overhaul of staff training program and resources to build stronger connections and deepen learning for community engagement principles and operations.• Developed relationships with University President and Provost to provide faculty support for academic service-learning course design and student placements.• Collaborated with Human Resources and Risk Management functions to implement a deep-dive review and update of all volunteer management policies, processes, and documentation standards.• Negotiated and established contract with local school district, documenting expectations and financial support for legally abiding volunteer screening, placement, and supervision with vulnerable populations.• Supervised, trained, and evaluated 3 full-time staff and 80+ student interns each semester.• Held direct oversight of $250K budget, securing revenue from multiple income streams and ensuring bottom line fiscal accountability within complex university accounting and grant management systems.