David Berglund Email and Phone Number
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My goal is to impact the lives of 1B people with technology. I am an entrepreneurial technology executive with an intense focus on accelerating business value and leading large-scale strategic transformations by applying emerging technologies and optimizing customer and employee experiences.I create, scale, and optimize software solutions for good. To accomplish this, I focus on delivering quantifiable outcomes, building world-class teams, and quickly adapting to new insights.I have extensive experience managing large global teams (250+ employees) and owning full responsibility for significant technology budgets ($40M+) across financial services and healthcare.At FIS I served as SVP, Division Executive, and Head of Artificial Intelligence where I oversaw the development of Artificial Intelligence including oversight of AI/ML strategy, intelligent automation, Corporate Data, Data Governance, Performance Engineering, and transformation efforts (SRE Transformation, Call Center Optimization, Digital Client Onboarding, ITSM modernization).At U.S. Bank, I led the Artificial Intelligence practice within U.S. Bank including overall AI/ML strategy, engineering, product innovation, and AI risk governance.Before joining financial services, I was an entrepreneur (successfully sold the company in 2018) and worked in multiple Product Development & Innovation roles at UnitedHealth Group. I established the AI tower of Optum's Advanced Technology Center, which included developing the enterprise AI strategy, building the R&D team’s emerging technology platform, and establishing a strategy for the company's Innovation Intellectual Property. **Professional Skills**Digital Innovation | Artificial Intelligence | Machine Learning | Product Development | Data & Analytics | Strategic Planning | Operational Efficiency | Product Roadmap | Technology Strategy | Agile Development | Site Reliability Engineering (SRE) | Automation | Executive Leadership | Growth-Mindset | Entrepreneurship | Lean Startup | Front End Innovation | Ideation | Program Management**Education**Stanford University (Exec Ed) | University of St. Thomas (MBA) | Loyola University Chicago (BS) | Wharton, University of Pennsylvania (Guest Lecturer)**Domain Knowledge**FinTech | Healthcare Technology | IT and Data | SaaS | Enterprise Software | Digital Transformation | Strategic InitiativesI enjoy meeting new people and hearing new perspectives. Please feel free to reach out if you'd like to talk to me about emerging tech, creating software products, or pickleball. 📧: david@itascalabs.com
Travelers
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Head Of Data And Analytics | Business InsuranceTravelersSaint Paul, Mn, Us
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Head Of Business Insurance Analytics & ResearchTravelers Mar 2024 - PresentNew York, Ny, UsSpearhead the strategic deployment of data science and analytics across $20B business segment. Lead a diverse team of data scientists and engineers focused on developing advanced pricing and non-pricing models, researching & applying emerging methodologies, and integrating cutting-edge technologies such as GenAI to enhance our competitive edge.
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Chief Executive OfficerItasca Labs Feb 2023 - Mar 2024Ponte Vedra, Fl, UsFounder of Itasca Labs focused on helping companies across industries create value through Artificial Intelligence and Data Monetization.Focus areas: • AI Strategy (including Generative AI and traditional/discriminative AI)• New Product Development and Experience Innovation• Innovation Planning and Strategy (including workshops, ideation sessions, and education)• Executive and Team Presentations on AI Trends, Opportunities, and Impacts• Innovation Discovery - identifying and vetting high-impact opportunities for AI/ML• AI Risk and Ethics• Data Monetization• Fractional Executive - CTO, CDAIOIndustry focus: Itasca Labs has worked with clients across banking & payments, PE, healthcare, energy, healthcare, and capital markets. -
Global Head Of Artificial Intelligence, Enterprise Data, And Intelligent Automation (Svp)Fis May 2019 - Feb 2023Jacksonville, Fl, UsEstablished and led the Artificial Intelligence, Data, and Automation vision and strategy for a Fortune 500 FinTech. Built a high-caliber global 250+ person team with a $40M budget, fostering an “AI-First” culture.• Led and developed a high-caliber global 250+ person team with a $40M budget• Established & owned end-to-end responsibility for AI and automation solution roadmap (100+ ML models) delivering $100M+/yr value• Drove solution portfolio growth and secured (capital) funding through collaboration across lines of business and functional areas (customer support, IT Operations, marketing, etc.)• Owned all Corporate Data assets and strategy, including the shift to multi-cloud environments and implementation of Master Data Management (MDM), Data Governance, and Data Quality• Led strategic technology transformation programs: IT Automation (+65% IT operations automated), Site Reliability Engineering (2,500 engineers)• Chaired Data & AI councils to drive collaboration and ensure enterprise alignment; formulate and implement AI patent strategy (50+ filed) & AI Ethics risk framework• Drove front-end innovation of emerging technologies through fintech and university partnerships• Built a company culture of “AI and Data First” through hackathons, events & training• New product development ($300M+ TCV across AI Domains and spanning Capital Markets, Banking, and Merchant lines of business -- LLMs, Generative AI, EBT Processing (Covid Relief), Liquidity Forecasting, Knowledge Management, Quantitative Trading -
Head Of Artificial Intelligence (Senior Vice President)U.S. Bank Oct 2017 - Mar 2019Minneapolis, Mn, UsDefined and led the enterprise Artificial Intelligence (AI) and Machine Learning (ML) strategy and operations. Developed the strategic roadmap for investment and new AI/ML use cases and solutions, driving enterprise growth and efficiency.• Led AI product innovation strategy across a portfolio of market-leading solutions, including the bank’s chatbot, sales/pricing optimization, mobile app personalization, and loan portfolio risk.• Deployed ML models to increase lead conversion (72%); improved collections performance ($10M+)• Represented the organization as a key spokesperson for AI in national media and keynote presentations.• Create AI Governance (Ethics and Risk) framework and AI Center of Excellence (COE) used across lines of business with oversight from Executive Operating Committee.• Drove collaboration with start-ups and venture capital organizations to identify, test and launch innovative solutions• Served as a trusted advisor and scout for AI trends with C-Suite and executive team -
Managing Director, Advanced Technology CollaborativeOptum Jul 2016 - Oct 2017Eden Prairie , Mn, UsSpearheaded Artificial Intelligence practice, including investment strategy and technology evaluation; led team (10 FTE) engineers and product owners to test and build a portfolio of advanced analytics and ML-based solutions.• Led the R&D innovation team to define and execute the strategic direction of the AI roadmap in collaboration with internal business partners• Oversaw program operations across a team of engineers and product owners building a portfolio of novel ML-based solutions; fostered emerging technology & AI practitioner community• Defined Intellectual Property strategy for Optum Innovation Research & Development (R&D)• Grew the organization's strategic alliances and partnerships (startups & big-tech)• Built multi-domain AI & natural language processing (NLP) platform providing $35M/yr operational value, including call center operations and market intelligence; Large Language Model (LLM) platform optimized support efficiency, knowledge management, and member experience • Fostered AI practitioner community through webinars, Design Thinking workshops, and boot camps -
Guest LecturerWharton Executive Education May 2016 - Dec 2016Philadelphia, Pa, UsAdvanced Risk Management Program lecturer on Artificial Intelligence and Machine Learning in Financial Services and Banking.[Note: This work spanned 2018 to current; dates adjusted to prioritize full-time work] -
Entrepreneur In ResidenceUnitedhealth Group Jan 2014 - Nov 2015Us• Launch & run high-growth healthcare startups (consumer healthcare) with responsibility for all aspects of the business including P&L, project management, communications, information systems, software development, user experience (UX), product, and digital marketing• Build and maintain relationships with key stakeholders in the industry• Represent the company at industry events and conferences• Manage and inspire developers, designers, and other team members and drive toward a product vision that solves high-demand healthcare problems• Provide innovation consulting (internal & external) on emerging technologies and enterprise innovation for Fortune 500 companies• Develop and implement strategies that promote entrepreneurship within the company• Conduct market research and analysis to stay up-to-date on industry trends and changes• Collaborate with the senior leadership team to ensure alignment on technical & strategic goals• Develop business plans and financial projections for new business ventures -
CofounderStarterlabs Jan 2013 - Dec 2013Software Development and Management Consulting firm focused on new product development and business model evaluation.• Software Development and Management Consulting firm focused on new product development, analytics, strategic roadmap definition, and business model evaluation• Conduct rapid prototyping and lead customer interviews to go beyond the obvious and find novel solutions for complex issues and customer problems while driving revenue growth and customer engagement• Responsible for end-to-end software delivery; conduct rapid prototyping and lead customer interviews to go beyond the obvious and identify novel digital solutions• Develop channel-specific digital marketing strategies that support growth plan and reinforce brand positioning• Actively support Twin Cities innovation ecosystem through collaboration with local startups, incubators, and investors[Note: dates of this work spanned 2013-2018]
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Product DeveloperOptum Sep 2010 - Apr 2013Eden Prairie , Mn, Us• Lead the design and delivery of B2B and B2C software initiatives ($5M+) centered on digital health, clinical program delivery, and optum.com• Responsible for product development, market research, trend analysis, new product launch of healthcare technology solutions• Maximize product value through internal collaboration, stakeholder management and definition of the product backlog, user test plans, and A/B feature testing• Establish ‘Innovation Roundtable’ organization for high potential employees; identifying and pitching new product concepts to executive teams for funding and prioritization
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Co-Founder And CtoHoodstarter 2013 - 2013• Build and operate a digital commercial real estate platform that empowers communities and real estate stakeholders with digital civic engagement tools and data-driven insights• Sold startup business to a leading national commercial real estate development firm• Responsible for all aspects of startup business, including product development, engineering, media relations, and marketing[Note: work for this position spanned 2013-2018]
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AssociateUniversity Of Minnesota Medical Center, Fairview Jul 2006 - Sep 2010Minneapolis, Mn, Us• Implement and monitor status of patients’ behavioral/medical treatment plan.• Investigate and analyze patient background information and present psychological state.• Lead migration to electronic medical record system for Behavioral science department• Behavioral Healthcare Leadership Committee member; Innovation Council Chair; Environmental Design Member -
Lab ResearcherUniversity Of Minnesota Mar 2006 - Sep 2007Minneapolis And St. Paul, Minnesota, UsStudy: Psychopathological markers and neuro-cognitive mechanisms of core vulnerability construct in criminals/non-criminals. Consult on data/analytics usage within study. -
Research AnalystLoyola University Chicago Aug 2005 - May 2006Chicago, Illinois, UsStudy: Utilization of Improv comedy strategies in team building; Develop research test plans and procedures; lead group testing sessions; code and analyze data.
David Berglund Skills
David Berglund Education Details
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Stanford University Graduate School Of BusinessBig Data Analytics & Machine Learning (Executive Education) -
University Of St. Thomas - Opus College Of BusinessStrategic Management & Entrepreneurship
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Loyola University ChicagoPsychology
Frequently Asked Questions about David Berglund
What company does David Berglund work for?
David Berglund works for Travelers
What is David Berglund's role at the current company?
David Berglund's current role is Head of Data and Analytics | Business Insurance.
What is David Berglund's email address?
David Berglund's email address is da****@****bal.com
What is David Berglund's direct phone number?
David Berglund's direct phone number is +141469*****
What schools did David Berglund attend?
David Berglund attended Stanford University Graduate School Of Business, University Of St. Thomas - Opus College Of Business, Loyola University Chicago.
What are some of David Berglund's interests?
David Berglund has interest in Innovation, Cooking, Entrepreneurship, Video Production, New Business Development, Racquetball, Strategic Management, Triathlons, Behavior Change, Photography.
What skills is David Berglund known for?
David Berglund has skills like Data Analysis, Healthcare, Entrepreneurship, Product Development, Strategy, Leadership, Strategic Planning, Process Improvement, Analysis, Business Analysis, Cross Functional Team Leadership, Research.
Who are David Berglund's colleagues?
David Berglund's colleagues are Charlotte Gunn, John Lukomski Jr, Sarah Byles, Rene Barger, Timothy Pitman, Samantha Rader, Tracy Mcguire.
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