Endpoint management, technical systems design, and project management supporting LinkedIn Learning Solutions (LLS), LinkedIn Editorial Productions (LEP), and LinkedIn Media Productions (LMP)

"Enabling Content Creation Through Technology"LLS production liaison in CTE ProdOps during the shift to remote production

Schedule and manage all on-site “Whisper Room” recording booths for screen capture courses.Deploy imaging solutions via centralized client management (LanDesk and Jamf imaging)Provide troubleshooting in a mixed Mac/PC environment with highly technical requirements, including virtualization, cloud services, and design (Adobe, AutoCAD, AutoDesk)Produce up-to-date documentation for changing work-flows along with high volume, white glove service for immediate production

Schedule and manage all on-site “Whisper Room” recording booths for screen capture courses.Deploy imaging solutions via centralized client management (LanDesk and Casper imaging)Provide troubleshooting in a mixed Mac/PC environment with highly technical requirements, including virtualization, cloud services, and design (Adobe, AutoCAD, AutoDesk)Produce up-to-date documentation for changing work-flows along with high volume, white glove service for immediate production

Schedule and manage 19 “Whisper Room” recording booths for screen capture coursesDeploy imaging solutions via centralized client management (LanDesk and Casper imaging)Provide troubleshooting in a mixed Mac/PC environment with highly technical requirements, including virtualization, cloud services, and design (Adobe, AutoCAD, AutoDesk)Produce up-to-date documentation for changing work-flows along with providing high volume, white glove service to 25+ direct customers

Program and implement Oracle | Micros (SQL based) and MobileBytes (iPad based) point-of-sale systems in retail businesses throughout southern California.Plan and produce POS solutions in fine dining, quick service, concession, hotel, and mobile food establishments.Produce video trainings and technical documentation, perform training seminars, excel at cold calling and customer retention/relations, achieve 99% system uptime through PC ghosting / maintenance and system managementExtensive experience troubleshooting data networks, 3rd party integrations, weights and measures compliance, and PCI-DSS compliance

Supported individuals with special needs and their families by providing theoretically and empirically sound applied behavior analysis services. Conducted discrete trial teaching (DTT) to teach appropriate behaviors to children with autism by breaking down tasks into small pieces and using a system of repetition, positive reinforcement, and prompting.

Responsible for overseeing and maintaining a staff of 30 at a youth summer camp that served around 180 children daily with lesson plans in science, art, and outdoor education. Organized multiple opening/closing ceremonies to enhance camp culture.

Ensured effective office management and organization. Responsible for answering phone, directing walk-ins, database management, newsletter editing, data entry, and various administrative duties for many sub-organizations.

I was responsible for the organization and maintenance of a student-run tutoring site for grade school children at the West Contra Coasta Salesian Boys & Girls Club, Rosa Parks Elemenary, and Berkeley Maynard Academy. Programs included implementation of literacy based lesson plans and daily homework help as well as field trips.