It Support Specialist
CurrentExperienced IT professional with a strong background in maintaining unclassified endpoints and peripherals, managing user accounts, and providing comprehensive IT customer support. Proficient in the installation, configuration, and troubleshooting of Windows, Red Hat, and Ubuntu systems. Skilled in using provisioning programs, managing, and enhancing the performance of virtual machines (VMs) and Linux-based systems. Expertise in network-domain management using Puppet Agent and Centrify DC. Adept at delivering technical solutions and ensuring seamless operations across diverse IT environments.