• Managed and oversaw operations for four business units, consisting of 18 teams, while also leading all HR functions including budgeting, GP&L reporting, and hiring approvals.• Collaborated with first-line managers to establish hiring processes, facilitate training, and manage budgets for daily operations.• Demonstrated experience in effectively managing senior stakeholders, including directors and other executives, within a matrixed, distributed organizational structure to align on common goals and drive successful product delivery.• Developed and executed annual growth and budget plans, including resource management, OKRs, and training programs, and conducted comprehensive performance evaluations to assess team and individual contributions.

• Led and managed eight culturally diverse teams consisting of over 50 employees in a high-performance, cross-regional environment, responsible for hiring, training, and mentoring staff to optimize team effectiveness and cohesion.• Played a critical role in the company's expansion efforts by building five new teams consisting of over 30 individuals, overseeing all aspects of the hiring process, onboarding, and knowledge acquisition.• Championed team members' growth in domain-specific and technical knowledge, as well as professional development, through effective mentoring, coaching, and cross-training initiatives to maximize team performance and mitigate risk.• Established and fostered a positive work environment to enhance retention and productivity, by empowering independent thought, removing impediments, and promoting active team participation.

• Designed and developed a responsive web application utilizing HTML5, Angular, and JavaScript for the front end, and Java EE, Spring Boot, Spring REST, and Spring Data for the back end.• Collaborated with team members to redesign and architect a distributed enterprise application, incorporating network hardening and security measures to ensure optimal performance and protect against potential threats.• Enhanced and debugged the existing system to meet evolving user requirements using JavaScript and Oracle PL/SQL, ensuring optimal system functionality and user satisfaction.• Led efforts to standardize the build process for current projects, resulting in a more robust and consistent end product for the QA team and customers.

• Acted as a liaison between customers and Quantum Secure to provide technical leadership throughout the project lifecycle, from concept and design to user acceptance and deployment.• Designed the technical architecture of [number of projects] projects by creating technical design specifications, use cases, and interface mockups using UML, Balsamiq, and Visio.• Defined integration workflows, data mapping, and prototype solutions to ensure seamless system integration.• Worked closely with development architects, engineering teams, and quality assurance to ensure engineering deliverables met customer requirements and assure the quality of delivery.• Collaborated with the Project Manager to meet project milestones, provided periodic updates, and helped identify solutions and reduce risks for the successful implementation of the solution.

• Developed and debugged a distributed web application utilizing the Spring MVC framework with JSP, JavaScript, and JQuery for front-end development, and Java, along with JSON and REST web services for the control layer.• Enhanced and debugged a proprietary API, allowing for Object-Relational Mapping of Java objects to Oracle stored procedures for CRUD activities, improving system functionality and efficiency.• Created OSGi bundles using both Java and XML-based blueprints for deployment on the Fuse ESB container and developed XSDs for XML usage in the Enterprise Service Bus.• Configured application components to use the Maven Release plugin with Mercurial version control for automatic build numbering and JUnit testing, ensuring consistency and accuracy throughout the development process.• Created a build and integration infrastructure utilizing Jenkins and Unix shell scripting to enable continuous build, test, and deployment of proprietary APIs, Glassfish web applications, and Fuse OSGI bundles, streamlining development and ensuring optimal system performance.

• Collaborated with customers to capture business requirements and translate them into functional specifications for a third-party vendor, ensuring timely and accurate delivery of customer solutions.• Developed the dynamic web-based presentation layer of site access management software using a third-party framework, delivering an intuitive and user-friendly interface for customers.• Utilized cutting-edge technologies, such as JavaScript and AJAX, for middle-tier validation of website, ensuring optimal performance and user experience.• Designed and implemented stored procedures, triggers, and views for the back-end business and service layer, as well as reporting tools, improving system functionality and enhancing data analysis capabilities.• Developed and implemented a Badboy script for automated testing after build and release cycles, ensuring system stability and reliability.

• Successfully streamlined project code base, reducing lines of code from 1100 to fewer than 300. This significant reduction in code enabled easier maintainability and automation of business processes, resulting in a 60% reduction in runtime.• Architected and designed a robust Business to Business ETL application using Hibernate to extract data from Oracle and PostgreSQL databases, transforming the data into XML using JAXB for offsite loading via SOAP. This solution significantly improved data accuracy and delivery times.• Implemented a Maven-based management system, converting all IT projects from a no-dependency management system. This provided greater stability, security, and standardization across all projects.• Reported to the Director of IT for daily tasks and product delivery, while also contributing to hiring, training, and mentoring new Software Engineers. This ensured successful project delivery and helped cultivate a culture of continuous learning and improvement.• Set up and configured JIRA and Confluence for use by the IT department, enhancing team collaboration and productivity through streamlined project management and documentation.

• Designed and developed choicehotels.com using a Fedora platform and a range of technologies including XML, XSL, JavaScript, and Java for the backend.• Modified Apache configuration files to enable webpage redirects and sub-domains, and integrated and optimized the build process to enhance efficiency.• Collaborated closely with the e-commerce team to ensure that the product met business requirements, and worked closely with Quality Assurance to ensure the delivery of a high-quality product.• Received the Star Award for delivering the implementation of choicehotels.com, which enabled Australians to join the Choice Privileges program despite changing requirements, scope additions, and an aggressive project plan.

• Designed and developed robust Business-to-Business web applications and SOAP web services using cutting-edge J2EE technologies such as JSP and JDBC, deployed on Apache Tomcat 4.x and 5.x servers.• Developed optimized and scalable database schemas and stored procedures, ensuring seamless integration with web applications and web services.• Spearheaded the creation of a comprehensive set of reusable Java libraries for use across all development teams, improving code consistency and accelerating project delivery.

• Performed data analysis on large datasets using MS Access and Oracle (TOAD) to extract meaningful insights and present them to stakeholders.• Used ArcView/ArcGIS to evaluate geospatial data and modify database entries accordingly.• Automated the data processing pipeline by creating scripts using Visual Basic Applications and Perl, which allowed for efficient transformation and importing of data from multiple sources.

• Installed, maintained, and repaired a variety of signal support equipment and terminal devices as well as trained team members on the proper use and maintenance of equipment.• Provided technical assistance to the Communications team for automation, communication, and signal equipment, ensuring that all users had the tools and support necessary for successful operations.• Supervised team, ensuring 100% communication up-time and resolving any issues or challenges that arose.

• Tested IBM products by installing and configuring them on multiple platforms, including web-based catalog and disc releases. These products included Informix, Lotus 1-2-3, and DB2.• Created make files and ensured the proper release of files during the build process.• Developed installation instructions for products in the catalog to assist users in the installation and configuration process.

• Designed and developed quality software build and certification procedures for the team, improving efficiency and ensuring consistent quality standards.• Ported applications from Visual Basic to C/C++ on Palm OS using CodeWarrior, enabling the team to use more powerful and flexible programming languages and tools.• Designed and coded effective validation and regression suites for wireless applications, ensuring reliable and error-free operation of the applications.

• Updated and maintained C shell and Korn shell scripts used in tools for automating processes, improving efficiency, and reducing manual errors.• Performed daily builds for the translation department while maintaining version control using CMVC, ensuring timely and accurate delivery of translated materials.• Updated build and test records of modules using TestTracker, maintaining accurate and up-to-date documentation of software development and testing.