David Cardinal Email & Phone Number

Responsible for the supervision and training of municipal field inspectors, administrative/customer service center, scheduling of inspections, fulfillment of contractual obligations, cross-connection control plan and ordinance development, year-end compliance reporting, client care, and reviewing client data and reporting requirements for timeliness and accuracy. Additional responsibilities include developing standard operating procedures for the newly created water meter installation division.• Implemented systems and processes to improve efficiency and reduce project costs and durations.• Created and implemented strategic operating procedures for a new water meter installation division.• Responsible for Budget and Cost control.• Instituted employee training and development programs to facilitate the increase in employees.

Guide and direct day to day operational, administrative, and business development of the Municipal Division including assuring contract requirements are achieved at or under budget.Establish a firm client base and developed all business practices, field operation procedures, and administrative functions related to program management. Review and/or amend water utility ordinances and develop State required cross connection control programs that would meet the requirements for State approval.Review plumbing plans and blue prints to assure compliance with State and local plumbing codes. Assist with developing State certified training programs in Michigan and have trained Michigan Department of Environmental Quality and Michigan Department of Health employees.Develop and train municipal employees, plumbers and contractor employees. Guest speaker at many conferences and training seminars.

Planed, directed, and coordinated the operations of company organization. Duties and responsibilities included formulating policies, managing daily operations, sales, marketing, customer service and planning the use of materials and human resources, such as personnel, purchasing, or customer services.

Directed day to day operational and administrative functions of the Municipal Division, including assuring contract requirements were achieved under budget, with annual revenue exceeding two million dollars. Established all business practices, field operation procedures, and administrative functions related to cross connection control program management. Successfully assisted with increasing the municipal client base from 2 clients to 120 clients in Michigan, Wisconsin, Florida and Illinois since 1998 and maintained a client retention rate of 98%.Reviewed over 200 water purveyor Ordinances and developed State required Cross Connection Control programs that would meet their requirements for State approval. Reviewed plumbing plans and blue prints to assure compliance with State and local plumbing codes. Reduced employee turnover by developing employee training programs, conducting ongoing training, and treating all employees with respect and appreciation for their efforts. Assisted with developing State certified training programs in Michigan and Wisconsin and trained over 200 Michigan Department of Environmental Quality, Michigan Department of Health, Wisconsin Department of Natural Resources, and over 1500 municipal employees, Plumbers, and miscellaneous contractor employees.

Flint, Mi

Managed dispatching over the road Trucks assuring customer satisfaction and on time Delivery

K.I. Sawyer Afb

Was responsible for trouble shooting and repair of electrical and environmental systems on aircraft

Flint, Mi

Managed day to day functions of the mail room at the Buick Administration Building.

Cross Connection Control Program Manager

Cross Connection Control

Certified Backflow Preventer Tester 2007

Cross Connection Control: Survey And Inspection

Cross Connection Control: Ordinance And Organization

Backflow Prevention Assembly Testing