D. Chris Gutierrez Email & Phone Number

Tacoma, Wa

Delivered comprehensive support to the Plant Engineering team for Tacoma Power; included bid, document and contract development and specification. Filed for and developed related correspondence related to Federal Energy Regulatory Commission matters. Entered and approved payroll time for 46 employees; tracked FMLA, OJI and leave use. Audited payroll reports to make corrections to errors in hours, accounting and time type as needed. Adhered at all times to relevant policies, procedures and union contracts.

Tacoma, Wa

Processed claims for the Risk Management Department in a timely manner; also processed payments for claims settlement and release drafting purposes. Fulfilled daily office duties including Access data entry, file archiving/maintenance and bill paying. Served as an Assistant to the Prosecution Division; pulled court calendar cases and updated files with court orders.

Transcribed medical records with the utmost in accuracy and handled bi-weekly billing processes. Maintained and tracked records each month; also recorded and maintained mileage records.

Designed and oversaw operations for detailed budget tracking systems; also maintained inventory levels for brochures and other promotional items. Regularly updated and distributed generated leads to sales at the conclusion of each week. Acted as a Receptionist to handle a high volume of multi-line switchboard calls. Tackled daily billing duties while also delivering quality, reliable customer service to clients and sales team members.

Opened new accounts, reconciled banking statements, as well as troubleshot, revised and closed existing accounts. Handled operations related to IRAs, CDs, and other financial offerings. Maintained high levels of customer service across all operations. Completed a daily overdraft report and handled collections and charge-offs; also balanced the cash drawer and ATM each day.