Dylan Clear Email & Phone Number

United States

Denver Metropolitan Area

In addition to the Senior Project Manager role, I assumed a product lead role, including:* Plan and execute an improved First Time User Experience for DDEV-Live customer dashboard* Manage software development life cycle as a hybrid product owner / scrum master* Write product requirements documents, epics and user stories* Move work from business requirements -> product backlog refinement -> sizing -> implementation* Manage stakeholder review and customer success needs, integrating feedback into product iterations* Work closely with engineering team to review and complete product stories* Develop and execute on agile action plan for improving product delivery* Facilitate all scrum ceremonies* Proficient in Jira, Confluence, Github

Greater Denver Area

Project manager / scrum master for a Denver-based tech startup working in the intersection of open-source local development software and Kubernetes-based hosting infrastructure. Responsible for:* Implementation and continual improvement of project control processes using agile scrum* Strengthening the alignment of business and technology objectives* Data-based reporting to inform business roadmap* UAT, write Gherkin scenarios* OKR champion, integrating and tracking company OKRs against product development* Collaborating and connecting stakeholders to rapidly design and deliver features* Empowering and advocating for engineers so they can produce their best work* Removing obstacles and overhead to streamline delivery* Providing top-tier support and communication to customers

Fort Collins, Colorado Area

Versatile Senior Manager responsible for executing on all phases of business lifecycle, including business development, account management, project management, marketing and operations, working closely with firm’s partners. Oversee client delivery for web and infrastructure consulting services in performance, security, web development, and infrastructure consulting businesses. Manage projects, client relationships, and contract deliverables working with a distributed team of senior engineers. Identify and develop market opportunities for firm. Project management of business critical internal projects.* Management of all facets of the business pipeline including lead development and acquisition, contracting, project and account management* Senior project and account manager responsible for delivery, resource management, and ongoing support of forty client accounts* Product strategy and development: conceptualize and develop market for Drupal security audits and SaaS product, Tag1 Quo* Project management and content production for firm’s operational websites: public website and custom client ticketing system.

New York, New York

Executive overseeing day to day operations of web development and hosting businesses. Responsible for executing on agency’s strategic vision, cash flow management, accounts receivable / payable, and human resources. Manage senior staff and oversee customer relations with key clients. Project management of business critical internal projects.* Grew gross revenues by 43%, net income by 38%.* Migrated company HR services (payroll, 401k, health insurance) to create a competitive benefits package, saving the firm thousands of dollars annually.* Implemented cross-functional, interdepartmental process improvements to improve customer service across businesses.* Project lead on physical, live migration of 200+ client servers between data centers, resulting in significant reduction in overhead while extending hosting infrastructure.* Project lead and strategic partner with CEO on build-out of new hosting product, leading to acquisition of the hosting business.

New York, New York

Managed web development team and services for agency. Project managed all client website builds and support. Developed and implemented new line of tiered support services for clients. Led re-design of custom project management and billing system, and launch of re-designed public website. Project managed build and maintenance of all internal company sites.* Successfully led company evolution from five- to six-figure, multi-phased project engagements.* Grew gross revenue by 33% while producing 75% of firm’s total revenues.* Recruited, developed, and retained a team of world-class Drupal developers by implementing new team structure, culture, and processes.

Santa Fe, New Mexico Area

* Redesign, launch and manage organization’s website* Manage all internal digital media production* Manage organization’s Information Technology systems* Develop systems, strategic planning, and new products for web, IT and digital media

* Senior producer responsible for over 20 internal web-based training programs monthly* Coordinated and QC’d online continuing education accreditation database with IT department and cross-functional team* Performed critical project and database management in the successful launch of Lehman’s in-house webcast department

* Produced first, live webcast for web-based continuing education product line* Supervised production of all streaming media and web-based training programs* Designed and developed all internally-produced streaming media training* Provided technical support to internal/external clients* Produced 16 continuing education training videos annually, generating over $1 million in revenue* Responsible for pre-production, production and post-production of over 30 multimedia projects annually

Ba, English

Master Of Science - Ms, Information Technology

Cont Ed, Web Design / Production

Education record