Daniel Corfman Email & Phone Number

New York, Ny, Us

New York City Metropolitan Area

• Currently responsible for maintaining 31 servers, 2362 workstations, 110 switches, 11 firewalls, and 17 routers.• Scopes, plans, and executes projects, involving various technologies, for often challenging customer environments.• Configures Intune environments for customers and migrates client devices from Active Directory to Intune management.• Installs and configures gateway devices including Cisco ISRs, Meraki firewalls, Sonicwalls and Watchguards.• Constructs virtual environments and performs migrations to our hosted VMWare environment.• Assists in customer relations and support, gauging client expectations, and both high and low-level tech steering.• Responds to security incidents and other high-profile issue for customers.• Established procedures for server upgrade and migration projects, and conducted a training session for the team.• Automated the process of enrolling over 1,200 Chromebooks in under a week, during a surge of demand.• Mentors a number of junior engineers and helpdesk technicians.

Greater New York City Area

• Performed on-site proactive and reactive maintenance of workstations, servers, and networks for over 15 clients.• Provided guidance to client management and executives on infrastructure and policy planning.• Participated in identifying, planning, and executing projects related to workstations, infrastructure, and security.• Routinely refined, expanded on, and maintained client documentation.• Remotely trained and guided Ricoh copy & print technicians in on-site IT support duties

Greater New York City Area

• Helped supervise and train interns in seasonal work tasks.• Provided onsite support to one customer of over 600 users across six sites.• Support included resolving issues with workstations, Active Directory objects, physical networking, DNS resolution, and more.• Configured and deployed workstations and printers, maintained a detailed inventory of all devices.

New York City Metropolitan Area

Small scale contract work including network and hardware troubleshooting, hardware installations, and ethernet wiring.

Greater New York City Area

• Solved workstation, Active Directory, networking, DNS, various hardware problems, and other technical issues.• Coordinated other Desktop Support techs in the troubleshooting and tracking of workstations across multiple client sites.• Configured and deployed laptops, desktops, and other hardware for multiple charter schools in NYC.

Greater New York City Area

• Assisted in the implementation, deployment, and initial live support of Obix Perinatal Data System.• Assisted in a trial deployment of the WiFi-based Real Time Locating System, AeroScout.• Provided onsite technical support to nurses and doctors for the first couple weeks after Hurricane Sandy shut down the hospital.

Gosport, Nh

• Served as an elected representative of the on-island staff to the corporation's board of directors.• Reported relevant agenda items from board meetings to the seasonal staff.The Star Island Corporation is a 501c3 which owns and operates a conference and retreat center on Star Island, which is part of the Isles of Shoals off the coast of New Hampshire and Maine. The island is considered an historic district of the town of Rye, NH. Many of the buildings on the island (including the main hotel) were constructed in the late 19th century.

Gosport, Nh

• Exposed to a wide variety of issues, being one of only two IT professionals on-island.• Assembled, maintained and improved the Island’s network and computer systems of approx. 30 workstations and 40 users.• Provided Tier-1 support 24/6 to on-island staff for any and all computer and network issues.• Diagnosed issues with a microwave link across 7 miles of ocean (the island’s internet connection.)

Atlanta, Georgia, United States

• Worked with every team member on two projects made in an in-house engine.• Created 3D models, animations, a level design, and environment art.• Did sound editing for a side project in Flash.• Ordered parts for, assembled, and set up a custom portable workstation for presenting applications.• Assisted with tutorial writing and QA.

Bs, Interactive Media And Game Development

Activities and Societies: Treasurer for the WPI Wireless Association

High School Diploma