It Manager
Olympia, Washington, United States
Directed and mentored an agile, cross-functional team of 6 (system engineer, system administrator, technical support, data, overseas contracted software developers) and mentored additional staff. Recruited, hired, trained, and supervised newly formed IT Team. Designed & developed groundbreaking legislative bill tracking web app. Spearheaded $750k CRM solution achieving desired results on schedule and within budget. Achieved HIPAA, PCI DSS SAQ-A, and SAQ-D compliance. Created Information Security Policy, Disaster Recovery & Business Continuity Plan, and Incident Response Plan. Cultivated multiple vulnerability identification systems, prioritized, researched, and remediated vulnerabilities. Developed Cybersecurity Awareness Training Program. Orchestrated migration to 95% virtual machine server infrastructure saving $100k annually. Developed cloud migration strategy migrating 95% of virtual infrastructure to cloud increasing service availability. Designed, built, and hardened Windows workstations & servers. Implemented cybersecurity best practices for Microsoft/Office 365, Identity Management, Endpoint Management, and Defender. Designed and implemented DevOps and source code control. Designed & developed web applications, web services, and system automation using C#, VBScript, JavaScript, Perl, HTML/CSS, PowerShell. Fashioned & administered $2 million budget – never over budget. Recipient of multiple WOW awards for demonstrating company values and multiple special recognition performance awards. Cultivated strong relationships with association’s members and vendors.
