David D.

David D. Email and Phone Number

Senior Director of Business Insights at Guidewire Software @ Guidewire Software
san mateo, california, united states
David D.'s Location
Louisville, Colorado, United States, United States
About David D.

I am an influential and collaborative leader that has made persistent and positive impacts through-out my career. I do this by working with others to discover actionable insights from data. I equally enjoy both the technical and business aspects of what I do. Presenting analysis and contributing directly to executive-level decisions are as rewarding to me as are writing code and wrangling data.I also believe the most useful insights come from integrating data from all parts of the business. By combining data from Sales, Marketing, Services, Support, and Product, a more holistic and profound understanding of the business and its customers can occur.Toolbox: R, SQL (Snowflake & Postgres), and a broad array of statistical and machine learning techniques.

David D.'s Current Company Details
Guidewire Software

Guidewire Software

View
Senior Director of Business Insights at Guidewire Software
san mateo, california, united states
Website:
guidewire.com
Employees:
2627
David D. Work Experience Details
  • Guidewire Software
    Senior Director Of Business Insights
    Guidewire Software Aug 2021 - Present
  • Jumpcloud
    Director Of Business Insights
    Jumpcloud Jan 2020 - Jul 2021
    Louisville, Co
    Led a very talented team that consistently delivered actionable insights across a rapidly growing (i.e. unicorn) SaaS business. Our discoveries often led to improvements in JumpCloud's Product Led Growth (PLG) strategy. Using regression models and product usage data, we revised the definition of a Product Qualified Lead (PQL) and significantly improved the conversion rate over the previous definition.
  • Red Canary
    Director Of Operational Research
    Red Canary Jan 2019 - Jan 2020
    Greater Denver Area
    Led effort to tag and analyze AWS cost and usage which led to multi-pronged effort that significantly drove down monthly recurring costs. Also, introduced segmentation to flywheel analysis of recurring revenue which led to strategic (i.e Board-level) insights into distinct patterns acquisition, retention, and expansion.
  • Xactly Corp
    Senior Data Scientist - Business Operations
    Xactly Corp Aug 2018 - Jan 2019
    Led data team in pilot of company-first instantiation of a data warehouse for business systems. Co-founded cross-functional team to improve data processes and data quality across Sales and Marketing. Contributed significantly to multiple strategic efforts to make funnel operations more efficient and effective.
  • Code42
    Senior Data Scientist - Business Operations
    Code42 Jul 2016 - Aug 2018
    Applied tools and techniques of data science to find predictable, useful patterns in our operational data to improve the efficiency and effectiveness of those processes. Developed predictive model of subscription churn based on customer activity and engagement.
  • Rally Software Development
    Senior Data Scientist
    Rally Software Development Oct 2012 - Jul 2016
    Used R, SQL, and machine learning to gain insights across the breadth of the business to support business agility and rapid, effective decision making. Examples include: quantifying the drivers of customer retention (churn), developing sales forecasts, improving sales forecast accuracy, campaign attribution, and understanding customer usage patterns to support product strategy.Promoted to Senior Data Scientist 2014.
  • Mckesson
    Director Of Product Portfolio Analytics
    Mckesson Apr 2011 - Oct 2012
    Promoted a customer-centric approach to assess product quality across the broad portfolio of enterprise solutions.
  • Mckesson Provider Technologies
    Director Of Performance And Analysis
    Mckesson Provider Technologies Jan 2010 - Apr 2011
    Used both operational and customer satisfaction data to identify and improve the drivers of customer loyalty.
  • Mckesson Provider Technologies
    Manager Of Performance And Analysis
    Mckesson Provider Technologies Aug 2007 - Jan 2010
    Responsible for Business Intelligence strategy and execution to improve operations and customer relationships for 300+ person HIT Support organization. Developed and implemented automated Business Objects dashboards for both tactical and strategic levels of business.
  • Mckesson Provider Technologies
    Senior Sales Analyst
    Mckesson Provider Technologies Aug 2005 - Aug 2007
    As a member of the regional management team, analyzed diverse sets of data to develop and execute strategy. Types of data included, but were not limited to: funnel and forecast, market penetration and segmentation, employee satisfaction, and customer satisfaction.
  • Mckesson Provider Technologies
    Quality Assurance Analyst
    Mckesson Provider Technologies Jul 2004 - Aug 2005
    Successfully led Measurement and Analysis effort to develop and implement process improvements necessary to achieve Level - 2 maturity per the CMMI.
  • Mckesson Provider Technologies
    Project Manager
    Mckesson Provider Technologies Mar 2003 - Jul 2004
    Led Knowledge Base (KB) tool and process development and implementation. Used Business Objects and Excel to quantify and analyze process improvements: percent of cases closed on initial contact increased and employee productivity improved significantly.
  • Mckesson Provider Technologies
    Support Analyst
    Mckesson Provider Technologies Mar 2001 - Mar 2003
    Applied UNIX, SQL, and troubleshooting skills to resolve 2-tier customer issues with clinical software and the associated Oracle database.
  • Exodus Communications
    Technical Trainer, Web Performance Optimization Group
    Exodus Communications Aug 2000 - Mar 2001
    Trained potential and paying customers on use of product and web performance data.

David D. Skills

Data Science Data Visualization Business Analysis Business Intelligence Data Analysis Customer Satisfaction Sales Operations Statistics

David D. Education Details

Frequently Asked Questions about David D.

What company does David D. work for?

David D. works for Guidewire Software

What is David D.'s role at the current company?

David D.'s current role is Senior Director of Business Insights at Guidewire Software.

What is David D.'s email address?

David D.'s email address is gd****@****ail.com

What is David D.'s direct phone number?

David D.'s direct phone number is +1.612.333*****

What schools did David D. attend?

David D. attended University Of Colorado Boulder, Boise State University.

What are some of David D.'s interests?

David D. has interest in Recreational Runner And Cyclist, Analysis And Problem Solving.

What skills is David D. known for?

David D. has skills like Data Science, Data Visualization, Business Analysis, Business Intelligence, Data Analysis, Customer Satisfaction, Sales Operations, Statistics.

Who are David D.'s colleagues?

David D.'s colleagues are Sneha K Mathew, Mario Rossi, Katarina Gleszer, Rashmi Awaradi, Laxmiprabha S, Enjiang He, Joanna L..

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