Daryl Griffin Email & Phone Number

Irving, TX

- Focused on growing & enabling partners by providing sales & technical training, reference material and attending partner events to support & promote the full suite of TrendMicro solutions.

Irving, TX

- Manage daily operations to support the sales effort by providing product demos and proof of concepts for customers.

- Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support. - Prepare and deliver technical presentations that explain products and services to customers and prospective customers. - Provide technical and non-technical support and services to clients or other staff members.

- Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.- Prepare and deliver technical presentations that explain products and services to customers and prospective customers.- Provide technical and non-technical support and services to clients or other staff members.

- Designed, presented, implemented and managed Anti-virus solutions for distributed corporate locations ranging from 30 to 30,000 users to protect company data and resources.- Designed, installed and supported email SMTP gateway solutions to eliminate almost 100% of spam traffic which helped improve employee productivity.- Created and presented anti-virus.

- Created policies and procedures for maintaining the integrity of BNSF Network data and promoted them.- Sponsored and coordinate an emergency response team to deal with vulnerabilities and data security issues.- Designed, implemented and managed Trend security solutions for distributed corporate network of 30,000 users to protection company data and.

- Implemented Microsoft Exchange environment to replace Novell & cc:Mail.- Designed and developed Perl script utility to export the SMTP E-mail addresses from the Lotus Message Switch and create a usable file to import into the new Microsoft Exchange gateway.- Developed a C-Plus utility to monitor the E-mail transport queues and generate an alpha-page if.

- Created Perl utility applications for the Help Desk to use in problem resolution and information retrieval that reduced the time needed to resolve customer problems.- Produced Perl utilities for the LAN Administration Desk to create network printer connections and report on system information that improved the response time for installing new printers on.

Responsible for evaluating and resolving computer system problems. Helped provide ideas for the problem tracking system. System knowledge included Novell Netware, OS/2, UNIX, various electronic mail and 3270 emulation. Oversaw special interest in new technologies related to network communication and UNIX with strong skills in developing scripts and REXX.

Evaluated the performance and compatibility of new personal computers and network equipment with existing company platforms. Made recommendations on the use of new technology and configurations for integration; which include Novell netware, UNIX, DOS, OS/2, TCP/IP, Windows and LAN based electronic mail. Communication topologies include Token Ring.

While pursing an MBA degree, I worked part-time as a computer sales and support representative which included hardware/software configurations for both home and business.

Grand Cayman, British West IndiesPerformed system design, installation, support and service for over 30 banks, food store chains, jewelry stores and other retail outlets. Computer systems ranging from single user MS/DOS systems to multi-user (5-60 users) UNIX/Xenix systems. Managed the daily activities, placed orders for equipment, arranged shippping and.

Provided primary and secondary support for corporate headquarters, field engineers, sales staff and end users. Systems included 3COM and Novell networks, as well as Tandy’s proprietary educational networks. Supervised three employees, acted as liaison between the support group, the buyers and the design engineers. Organized a specialized national.

Provided primary hardware and communication support for field engineers and end users. Computer systems ranged from single user personal computers to multi-user Xenix systems to proprietary system. Collected and maintained a library of facts and references for all types of computer related hardware/ software.Projects included:Developed the first electronic.

Exclusive support for the corporate departments of Tandy Corporation. Installed and repaired computer systems for department heads of the engineering/ technical support/customer services departments, the buyers, etc. Personally responsible for setting up the computer parts inventory control system, placing orders and scheduling jobs.