Independently lead several top agency accounts, developing and prioritizing detailed project plans, schedules, status reports, continually monitored milestones ensuring the success of project objectives, and diligently monitored project profitability with bespoke daily budget reports in addition to preparing detailed monthly client billing invoices. Elevated client relationships with the agency through proactive communication, problem solving, and providing actionable and organized feedback. Eagerly demonstrated flexibility and adaptability with new account assignments across industries, applying best practices to a variety of cross-functional tactics for multi-channel campaign initiatives. • Increased efficiencies and productivity leading to multiple projects being completed early and under budget by 30%.• Specifically selected by the Vice President of Account Services to lead the agency’s top accounts.

Independently managed ongoing production of 40+ projects for 10+ accounts, providing a unique blend of account, strategy, and client management support. Developed and prioritized detailed project plans, timelines, status reports, and continually monitored milestones ensuring projects remained on schedule and on budget. Liaison between clients and creative team in addition to leading weekly status meetings. Crafted detailed project briefs and led internal project kickoff meetings. Communicated directly with external vendors in support of client packaging projects. Collaborated with strategy and creative teams to develop client presentations. Proactively researched industry trends and shared insights with clients and internal teams in support of achieving project goals. Developed project estimates/proposals and diligently monitored projects’ profitability and prepared weekly reports for internal pipeline meetings.

Directed multiple digital projects simultaneously, including site builds and launches, landing pages, email campaigns, and ongoing digital marketing campaigns of over 15 retainer clients. Developed and prioritized detailed project plans, schedules, status reports, and continually monitored milestones. Collaborated with internal teams to design, develop, and implement digital projects while supervising delegated tasks. Consistently was aware of potential risks and acted proactively to resolve issues, delivered projects on time and within budget while ensuring that quality standards were met.-Managed the planning, development, and launches of 10+ custom new website builds-Developed and maintained 8+ multi-page Google Data Studio dashboards-Supervised all aspects of email marketing for the 4 largest accounts using Salesforce Marketing Cloud, MailChimp, and Adestra. Responsibilities included bi-weekly and monthly deployments, creating and maintaining advanced segmentations, developing integrated email marketing strategies, such as automations, preparing and presenting custom reporting-Generated 15+ comprehensive technical SEO audits with recommendations for improvements to clients’ existing websites-Implemented a simplified QA review process resulting in a 50% reduction in agency QA hours

Managed and continued the success of the agency’s two largest urgent care accounts: FastMed Urgent Care (over 110 locations) and MD Now Urgent Care (over 50 locations). Experienced in working with clients while providing significant support in various industries, including hospitality, medical, and third-party pharmaceutical logistics industries. Administered the execution of jobs, including trafficking, status reports, conference reports, budgets, estimates, and billing. Liaison between clients and graphic design team in addition to leading weekly marketing meetings. Participated and provided appropriate points of view during meetings. Managed schedules, timelines, creative development, budgets, and approvals. Worked with internal teams and client teams to ensure the client’s end-to-end marketing process ran smoothly. Prepared competitive POVs and business/brand insights. -Helped grow the top urgent care client’s number of locations from 15 to over 50-Increased national urgent care client’s online check in conversion by over 50% YoY-Established and maintained email marketing campaign strategies that consistently performed 10-20% above industry benchmarks for open rates

Directed the agency’s three largest national real estate accounts, including Lennar Homes Southeast Florida. Prepared client presentations, advertising schedules, rate quotes, layouts, and contract proposals. Coordinated with the Senior Art Director on the execution of sketching, storyboards, artwork mockups, copywriting, and proofing for presentations. Conducted market research to develop modern and traditional strategies for multiple campaign initiatives running simultaneously across markets. Ensured all media ran accurately through monthly auditing, reconciliation, and evaluation of campaign effectiveness.-Established a half-million dollar co-branded partnership between Walt Disney World® Resort and Lennar Homes resulting in a 300% increase of new home sales.-Managed a multi-million dollar annual marketing budget and maintained position as South Florida’s #1 New Homebuilder from 2013 to 2016-Successfully exceeded annual corporate division sales goals from 2013-2015-Advised other national real estate accounts and worked with the agency team on the development and presentation of new account pitches-Traveled to maintain accounts headquartered in other parts of the country

Account coordinator for three multi-million dollar real estate accounts. Worked with the Account Executive in directing and accomplishing client needs. Produced a consistently superior creative product and marketing strategy.-Liaison between client and creative team for revisions and approvals-Researched new marketing initiatives and strategy opportunities-Strategic media planning/buying and reconciliation of marketing calendar -Managed a creative production schedule within the agency to ensure all deadlines were met-Coordinated with outside vendors, ie: photographers, web developers, freelance artists, printers-Participated in weekly marketing meetings, assisted in presenting new creatives, initiated new jobs, and gathered content for those positions

Coordinate private jet sales and charter quoting, booking trips/securing payment, arranging client catering and transportation needs, and active customer flight following throughout trip. Maintain customer relationships and manage new customer relationships.

Observe/Participate in Client Meetings, Proposals and Brainstorming Sessions. Produce creative work, proof read copy and page layouts. Provide Administrative Assistance, attend vendor meetings and contribute to internal meetings.