Career Objective:A Mobile Services Support Specialist position to help customers, utilizing my technical, administrative, and communication skills for solving problems related to the operating systems, hardware and software applicable to their Blackberry, SmartPhone and other peripheral devices. This support may even include BYOD/MDM/APP platforms such as BES, GOOD, AirwatchProfessional Skills:• A born technology enthusiast with an ability to learn and adopt the latest technological skills quickly• Dedicated to provide prompt and efficient customer service• Confident, patient and hard-working employee with a vision for perfection at work• Ability to handle and resolve complicated situations with ensured customer satisfaction• Experienced with Windows operating systems, Active Directory, and Exchange. Also experienced with troubleshooting iOS, Android, and Blackberry mobile devices and all Microsoft Office versions
Listed skills include Business Process Improvement, Vendor Management, Team Building, Team Leadership, and 6 others.