Deaa A. Email & Phone Number

Amman Governorate, Jordan

• Improved TjDeeD presence in Jordan & Palestine and created excellent relationship with accounts.
• Manage multiple accounts develop positive working relationships with all customer touch points
• Drive client retention, renewals, up sells and client satisfaction
• Partner with internal cross
• Functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign
• Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal

Amman, Jordan

• Manage a portfolio of accounts to achieve long-term success
• Develop positive relationships with clients
• Act as the point of contact and handle customers’ individual needs
• Generate new business using existing and potential customer networks
• Resolve conflicts and provide solutions to customers in a timely manner
• Supervise account representatives to ensure sales increase

Jeddah, Makkah, Saudi Arabia

• Responsible for the selling of wide range of services such ad graphic design, web development, maintenance, E-content,SharePoint, hosting services and software solution ad delivered via cloud computing such as office.
• Responsible for all aspects of adding client account.
• Working proactively with our team in order to provide the highest quality of proposals, client support and satisfaction
• Manage the proposal development process proactively and ensure submitter of quality
• Maintaining up-to-date business development databases,reports weekly
• Developing a solid and trusting relationship between major key clients and company.

Amman Jordan

Test current products and identifying deficiencies.Suggest solutions to identified product problems.Investigate product quality in order to make improvements to achieve better customer satisfaction.Plan, create and manage the overall Quality Planning strategy.

Amman, Jordan

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open source tools. Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs