Dean C. Email & Phone Number

Waco, Tx, Us

Waco, Tx, Us

Remote, Us

Provide supervision and oversight for analysts.Provide guidance, mentorship, and management of all analysts.Oversees the response, investigation, and resolution of security incidents.Delegate implementation of strategic initiatives.Manage daily, weekly and event-based reporting for trending, planning, and situational awareness.Develop and improve processes for incident detection, triage, and the execution of countermeasures.Produce and review aggregated performance metrics.Serve as customer liaison with internal CrowdStrike stakeholders to ensure customer issues are fully addressed.Manage and increase the effectiveness and efficiency of operations.Assist with long-term operations strategy planning and execution.Work with leadership to create and manage projects and activities that align with the Falcon Complete mission and goals.

Denver, Colorado, Us

· Lead 24x7 Threat Detection and Response Analysts providing operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources as well managing the day-to-day operations.· Work closely with customers on reporting, stewardship calls, and in the case of escalations.· Enforce all policies and procedures, including those for security, disaster recovery, standards, and service provision.· Drive continuous refinement and improvement of detection and response and incident response processes.· Oversee the security of Client systems via Advanced Fusion Center (AFC) service.· Keep current with the latest vendor updates, expansion opportunities, and technology directions, utilized in the Clients environment.· Collaborate and consult with other Managers on the overall advancement of the Security Operations organization and Optiv in general.· Direct and drive process and documentation improvement.· Manage staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.· Develop and maintain an educational environment where the knowledge and performance of the group are constantly advancing.· Perform staff performance appraisals.· Ensure timely reporting of security control gaps and vulnerabilities to the customer.· Prepare reporting of metrics and trending of SLA & KPIs to the customer and client support staff.· Stay abreast of evolving risks, new developments in the security industry, and industry best practices in risk management, threat analysis, and threat response techniques.· Oversee team’s production of threat intelligence reports that communicate the results of the analyses to the respective audience.· Supervisory Responsibilities: Cyber Operations Manager will report to the Director of Security Operations.

London, United Kingdom , Gb

- Acting as a liaison to the client in day to day operations of their SIEM solution (QRadar, LogRhythm or Splunk).- Learning and fully understanding the client’s environment to act as a ‘remote team member’. - Performing daily health checks on all components of the SIEM solution ensuring all components are functioning correctly and troubleshooting where necessary. - Working with the SIEM vendor to mitigate issues, correct misconfigurations, and address bugs as required.- Consulting with the client in relation to general security practices and specifically in tying these to the SIEM solution through use case creation, reporting, and threat hunting.- Performing daily threat hunting within the client environment to actively seek out and attempt to address potential security threats being posed in real time.- Working with the client in the creation of new use cases and/or alarms to address the client needs, compliance best practices, and to detect zero-day threats.- Tuning use cases and/or alarms in conjunction with the client to reduce false positive rates and increase visibility.- Creating reports and other materials as requested in relation to compliance, security, and audit support.- Supporting client needs through supplemental investigations against appropriate logs and log sources as requested or as needed.- Adding additional log sources to the SIEM solution, ensuring appropriate parsing, and validating the data being received.- Host and run daily, weekly, monthly and/or quarterly calls in conjunction with the client and vendors to address questions, present information, or assist

London, United Kingdom , Gb

Work cooperatively with Service Delivery Managers, SOC, and other internal teams to establish and maintain a strong and supportive relationship with clients. Communicate effectively both internally and externally, and provide superior customer service throughout the lifecycle of the client.Proactively protect client systems and data through application of advanced security and technology knowledge, using the ActiveGuard platform and related products. Provide continuous managed security and service improvement oversight, and vigilance to possible new threats and the effects of infrastructure changes and vulnerabilities on the client’s security status.Utilize escalated events and other tuning opportunities to optimize ActiveGuard and client configurations. Eliminate invalid events and increase the security value of the remaining events, reducing false positives and overall event volumes and assuring that events and alerts provide useful, actionable security event data to the client.Participate in assigned on-call and incident response activities as part of client security service delivery.Function in a technical QA and escalation capacity to support SOC staff and external clients on matters pertaining to Solutionary’s service offerings and the digital security considerations of client systems.Engage in continuous tool improvement, process improvement and quality control and documentation activities to strengthen ActiveGuard and all phases of service delivery. Such activities may include participation in new hire training, rules creation and certification support, SCE mapping, helping design specifications for new reports or improved ActiveGuard functionality.

London, United Kingdom , Gb

• Active Participation between ISET and SOC as it relates to Security Operations Engineering• Continuous training for ISET Team Members• ActiveGuard Rule Creation/Review• Attend Weekly meetings with ISET to gain an understanding of current issues• Review client events for trending analysis / take action on trends• Perform Log Searches for clients upon request• Perform rule tuning of ActiveGuard client rulesets as required to ensure efficiency in the logic engine• Demonstrate world class customer service skills when servicing clientele• Be an advocate for client requests in order to improve their security posture• Read, interpret, and follow Client Escalation Procedures, special communications, room announcements, etc.• Participate in continuing education, sourcing internally and externally• Play an active role supporting continuous process improvement• Remain flexible with shift and task assignments• Other duties as assigned

Omaha, Ne, Us

• Supervise, Coach and Lead a team of technology and service specialists in a Security Operations Center• Provide direction, assign tasks and evaluate outcomes for improvement• Evaluate performance and counsel employees appropriately and effectively• Implement metrics to measure and improve efficiency• Maintain, update and enforce policies and procedures• Motivate employees for improved engagement and performance• Support company directives and culture• Engage in hand-off activities at the start of a scheduled shift to ensure the outgoing shift provides an appropriate sense of closure and transition. Perform similarly with the oncoming staff at the end of shift to ensure quality transition and closure. • Assign ISAs to shift-related tasks such as the Inbox, telephone, scanning, event handling and ad-hoc assignments based on comparative strengths of each ISA scheduled. Consistency from shift to shift must be balanced with not being single-threaded in this task. • Manage longer-term or ongoing projects such as 7021 mapping, SCE re-writing and ActiveGuard tuning on a shift to shift and ISA by ISA basis. • Oversee shift-related tasks throughout the shift to ensure staff is re-allocated as activity in a particular area dictates is key to succeeding. Statically assigning tasks and expecting to not have to re-allocate or be hands-on from time to time is not realistic. • Provide second level technical and customer service support for ISAs and Clients. Ensuring clients have technically accurate information to work with while at the same time conveying a sense of advocacy is critical to succeeding in this role. Responses to clients should be professional, complete, accurate, and concise. • Perform analysis during the shift to identify trends and perform quality assurance (QA) functions to ensure routine tasks are being handled correctly and completely by ISAs.

Omaha, Ne, Us

• Ability to command all aspects of tool usage in the SOC including the Portal, the contents of the SOC Tools Listing, alert templates and any other ad hoc tools which are put into production from time to time• Ability to accurately and completely investigate, validate, escalate and disposition all Event types at the rate of 12 Events per Hour with no less than a 95% quality score• Read, interpret and follow all Escalation Procedures, Shift to Shift notes, white board communications, room announcements, etc., escalating to an appropriate manager when unsure or unclear• Achieve internal and external customer loyalty by demonstrating excellent customer service skills when servicing clientele and conveying a sense of advocacy for a client’s request• Demonstrate excellent judgment analyzing and escalating specific Events as well as the context or trending of Events for a client or Solutionary’s client base• Play an active role supporting continuous process improvement

Arlington, Virginia, Us

Platoon Sergeant for a 45 man Stryker equipped Infantry platoon consisting of three rifle squads, a weapons squad, and four Stryker vehicles capable of deploying anywhere in the world within 96 hours; responsible for the training and tactical employment of the platoon in full spectrum operations with a focus on MOUT, limited visibility and precision operations; responsible for the combat readiness, physical fitness, health, welfare, morale, conduct and force protection of the platoon and the well being of their families; responsible for the maintenance and accountability of equipment valued in excess of $8 Million.

Arlington, Virginia, Us

Serves as the Weapons Sergeant for a 12 man Special Forces Operational Detachment Alpha (SFODA) specializing in Military Freefall (MFF); advises the Detachment Commander on all aspects of small unit tactics, individual small arms, light and heavy crew served weapons; maintains Detachment weapons serviceability; organizes, trains, and supervises indigenous and non-indigenous personnel up to a battalion size within the CENTCOM AOR; conducts Foreign Internal Defense (FID) and Military Source Operations (MSO) in semi-permissible and denied areas; accountable for over $450,000 worth of military equipment.

Arlington, Virginia, Us

The Ranger Reconnaissance Company (RRC) provides worldwide reconnaissance and operation preparation of the environment in support of the 75th Ranger Regiment and other special operations units.

Associate'S Degree, Computer Systems Networking And Telecommunications

High School