Dean C. Email & Phone Number

Waco, TX, US

Remote, US

Provide supervision and oversight for analysts.Provide guidance, mentorship, and management of all analysts.Oversees the response, investigation, and resolution of security incidents.Delegate implementation of strategic initiatives.Manage daily, weekly and event-based reporting for trending, planning, and situational awareness.Develop and improve processes.

Denver, Colorado, US

· Lead 24x7 Threat Detection and Response Analysts providing operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources as well managing the day-to-day operations.· Work closely with customers on reporting, stewardship calls, and in the case of escalations.· Enforce all.

London, United Kingdom, GB

- Acting as a liaison to the client in day to day operations of their SIEM solution (QRadar, LogRhythm or Splunk).- Learning and fully understanding the client’s environment to act as a ‘remote team member’. - Performing daily health checks on all components of the SIEM solution ensuring all components are functioning correctly and troubleshooting where.

London, United Kingdom, GB

Work cooperatively with Service Delivery Managers, SOC, and other internal teams to establish and maintain a strong and supportive relationship with clients. Communicate effectively both internally and externally, and provide superior customer service throughout the lifecycle of the client.Proactively protect client systems and data through application of.

London, United Kingdom, GB

• Active Participation between ISET and SOC as it relates to Security Operations Engineering
• Continuous training for ISET Team Members
• ActiveGuard Rule Creation/Review
• Attend Weekly meetings with ISET to gain an understanding of current issues
• Review client events for trending analysis / take action on trends
• Perform Log Searches for clients upon request

Omaha, NE, US

• Supervise, Coach and Lead a team of technology and service specialists in a Security Operations Center
• Provide direction, assign tasks and evaluate outcomes for improvement
• Evaluate performance and counsel employees appropriately and effectively
• Implement metrics to measure and improve efficiency
• Maintain, update and enforce policies and procedures
• Motivate employees for improved engagement and performance

Omaha, NE, US

• Ability to command all aspects of tool usage in the SOC including the Portal, the contents of the SOC Tools Listing, alert templates and any other ad hoc tools which are put into production from time to time
• Ability to accurately and completely investigate, validate, escalate and disposition all Event types at the rate of 12 Events per Hour with no less than a 95% quality score
• Read, interpret and follow all Escalation Procedures, Shift to Shift notes, white board communications, room announcements, etc., escalating to an appropriate manager when unsure or unclear
• Achieve internal and external customer loyalty by demonstrating excellent customer service skills when servicing clientele and conveying a sense of advocacy for a client’s request
• Demonstrate excellent judgment analyzing and escalating specific Events as well as the context or trending of Events for a client or Solutionary’s client base
• Play an active role supporting continuous process improvement

Arlington, Virginia, US

Platoon Sergeant for a 45 man Stryker equipped Infantry platoon consisting of three rifle squads, a weapons squad, and four Stryker vehicles capable of deploying anywhere in the world within 96 hours; responsible for the training and tactical employment of the platoon in full spectrum operations with a focus on MOUT, limited visibility and precision.

Arlington, Virginia, US

Serves as the Weapons Sergeant for a 12 man Special Forces Operational Detachment Alpha (SFODA) specializing in Military Freefall (MFF); advises the Detachment Commander on all aspects of small unit tactics, individual small arms, light and heavy crew served weapons; maintains Detachment weapons serviceability; organizes, trains, and supervises indigenous.

Arlington, Virginia, US

The Ranger Reconnaissance Company (RRC) provides worldwide reconnaissance and operation preparation of the environment in support of the 75th Ranger Regiment and other special operations units.

Associate'S Degree, Computer Systems Networking And Telecommunications

High School