Dean Mcinnes's Location
Nelson, Nelson, New Zealand, New Zealand
Dean Mcinnes's Contact Details
Dean Mcinnes personal email
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About Dean Mcinnes
Diverse adaptable individual with a wide range of experience in various industries. Proven troubleshooting skills with a propensity for action and goal orientated. Able to work on own initiative as well as part of a team. Dedicated to professional and efficient internal and external customer service in my work environment.
Dean Mcinnes Work Experience Details
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Service Desk AnalystCnxNelson, Nz -
Commercial AnalystSealord Group Ltd Nov 2023 - Sep 2024Nelson, New ZealandAssisting the procurement team with the migration of purchase order data from Microsoft Navision to Infor M3. Documenting processes for M3 users and ensuring a seamless transition by documenting processes and resolving any issues with purchase orders. Training staff to facilitate the transition, enhancing team proficiency with the new system. Efficiently managed the creation of standing purchase orders, contributing to improved procurement processes and operational efficiency. Assisting the finance team with reconciliation and optimization of purchase orders and their associated accounting entries in M3. -
Security EngineerCnx Aug 2021 - Jun 2023Nelson, New Zealand- Monitoring, investigation and assessment of alerts.- 1st & 2nd level security operational support for all CNX customers.- Investigate IOB, IOC's and deploy incident response procedures.- Analysing risks and conducting ongoing security assessments.- Set up Next-Gen firewalls and security systems.- Administer and support security infrastructure.- Innovate and adapt so as to keep pace with changes in the security technology landscape.- Maintain the smallest attack surface for our client without impeding productivity.
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System EngineerComputer Networx Ltd (Cnx) Jun 2018 - Aug 2021Nelson, Nelson, New Zealand- Provide 1st and 2nd level support.- Develop, administer and deliver CNX Managed Services Support Plan.- Maintain and develop implementation build standards and procedures.- Provide technical training to customers.- Provide break / fix support in the field.
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Service Desk / Managed Services AdministratorCnx Nov 2017 - Jun 2018Nelson, New Zealand- Provide helpdesk function, 1st & 2nd level support.- Develop, administer and deliver the CNX Managed Services Support Plan.- Maintain and develop CNX build standards and procedures.- Administer, monitor and maintain CNX systems infrastructure.- Provide technical training to customers.- Provide break/fix support in the field.
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Owner OperatorMr Green Jan 2013 - Nov 2017Caring for lawns, gardens and hedges. Providing amazing customer service.Base training for ultra-marathons :)
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Operations ManagerCrazy Mixed Up Ice Cream Nov 2012 - Dec 2013Auckland, NzInitial strategic planning involved in the start up of company, equipment design and 3rd party management. Sourcing of stock and consumables. Interviewing and managing of staff. Social media setup and management. Customer engagement.
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Productivity Planner - Global Load ControlLufthansa Aug 2010 - Nov 2012Cape Town- Remote load planning (weight and balance) of various aircraft in 130+ airports around the world up to and including A321 Airbus. - Internally transferred to the productivity planning office in Jan 2011, tasks involved scheduling 2000 flights per day across three centers for 100 -120 Load Control agents taking into account qualifications, leave, sick and operational functions like meetings and training. The team also managed various optimization and efficiency projects along with the shift rostering. -
Owner OperatorNaked On Kloof Jan 2007 - Aug 2010Cape Town Area, South AfricaNaked on Kloof was a takeaway restaurant that specialized in Wraps, Salads, Fresh Juices and Smoothies, my role was complete management. Duties included management of staff, serving customers, order and stock control.
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Chalet Maintenance And DriverAlp Leisure Ltd Nov 2005 - Apr 2006Primary role was weekend transfers and inter-resort transfers. I was also tasked with maintenance on the chalets including each of their Internet PCs and wireless networks, data entry for the internet based accounting system.
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Technical Support EngineerSsl International Ltd Mar 2004 - Dec 2005Manchester, United Kingdom- Supporting network, server and software environment for UK and European offices. PC’s running Lotus Notes and Microsoft Applications under Windows 2000/XP.- Working through help desk tickets utilizing Active Directory, ACS and Eziaudit.- Assisted with the relocation of 6 offices into one new centralized headquarters.- Minor involvement with AS400, Peoplesoft and Cognos support.
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Bureau Support EngineerBloomberg News Apr 2001 - Feb 2004London, United Kingdom- Supporting 45+ News bureau’s throughout Europe, Middle East and Africa. This involved troubleshooting PC, Network, Application and Bloomberg Professional faults, liaising with various teams: WAN team, Node Management, Field Service, Installations and Communications team.- Project managing relocation's, expansions and new office builds from an IT prospective.- One year spent supporting 1500+ users in the London office on night shift. Performing nightly checks on backups, AV equipment and back office systems as well as help desk tickets and department relocation's. -
Project CoordinatorFuturetech 2000 Dec 1999 - Jan 2001London, United KingdomCoordinating the installation of Threshold NT access control system into 35 Bloomberg sites in Europe, Middle East and South Africa.Threshold NT(access control) System design, programming, component procurement,installation, commissioning, maintenance and software/hardware support.Managing a team of 5 installation engineers.
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DraughtsmanGratte Brothers Group Jan 1999 - Dec 1999London, United KingdomAmending electrical installation drawings. Producing record drawings.Utilizing AutoCAD Version 14, AutoCAD Lt98. Backing up of drawings via FTP. -
Account ManagerCustom-Pak Plastics Products Ltd Aug 1998 - Nov 1999East Tamaki, Auckland• Maintain and improve sales. • Forecasting and budgeting.• Custom design of packaging to customers’ requirements. • Process solutions to improve customers’ packaging procedures. • Supply quotes for tooling and flexible packaging utilizing CAD/CAM software.
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Production TechnicianCoca-Cola Amatil Apr 1997 - Nov 1997Auckland, New Zealand Planned maintenance on plant and machinery. Process trouble shooting injection and stretch blow molding of bottles. Process and plant improvements. Installation of new plant and machinery. Shift supervision. -
Production EngineerFisher & Paykel Appliances Mar 1996 - Apr 1997Auckland, New Zealand Capital projects; installing and modifying capital machinery. Implementing process improvements to increase up time and reduce wastage. Liaising with Process and Quality Engineers,3rd Party Contractors and Production staff. Providing monthly reports. Areas of responsibility:• ABS Sheet Extrusion. • Profile Extrusion; Flexible PVC, ABS• Aluminum Evaporator welding; TIG • Fluidizer; plastic coating of wire shelves -
Development TechnicianMarley New Zealand Limited Mar 1989 - Mar 1996Auckland Initially employed as production staff I was offered an apprenticeship in plastics engineering. On completion of the 3 year apprenticeship I was transferred to the development office. Assisting with capital projects: drafting (manual and CAD), budgeting, 3rd party management, design and installation of plant and machinery Assisting Development Engineers with product developments. General running of the draughting side of the office, i.e. filing of drawings, purchasing of office consumables, housekeeping of three CAD stations to ISO 9002 certification standards.
Dean Mcinnes Skills
Project Management
Active Directory
It Operations
Change Management
Sql
Microsoft Excel
Microsoft Office
Databases
Database Design
Business Analysis
Troubleshooting
Servers
It Service Management
Tcp/ip
Plastics Engineering
Access Control
Production Engineering
Draughting
Electronic Trading
Customer Service
Project Planning
Project Delivery
Visio
Disaster Recovery
Networking
Quality Assurance
Technical Support
Itil
It Management
Ms Project
Customer Satisfaction
Windows
Vendor Management
Technical Drawing
Process Improvement
Team Leadership
Customer Support
Software Project Management
It Strategy
Teamwork
Data Center
Management
Requirements Analysis
Training
Analysis
Call Centers
Risk Management
Business Process Improvement
Data Analysis
Dean Mcinnes Education Details
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Manukau Institute Of Technology -
Self StudyPass
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Marley Nz Ltd - ApprenticeshipPassed
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De La Salle College
Frequently Asked Questions about Dean Mcinnes
What company does Dean Mcinnes work for?
Dean Mcinnes works for Cnx
What is Dean Mcinnes's role at the current company?
Dean Mcinnes's current role is Service Desk Analyst.
What is Dean Mcinnes's email address?
Dean Mcinnes's email address is dm****@****ail.com
What schools did Dean Mcinnes attend?
Dean Mcinnes attended Manukau Institute Of Technology, Self Study, Marley Nz Ltd - Apprenticeship, De La Salle College.
What skills is Dean Mcinnes known for?
Dean Mcinnes has skills like Project Management, Active Directory, It Operations, Change Management, Sql, Microsoft Excel, Microsoft Office, Databases, Database Design, Business Analysis, Troubleshooting, Servers.
Who are Dean Mcinnes's colleagues?
Dean Mcinnes's colleagues are Janeth Olivares, Vipin Sharma, Janette Yee, Aaron Roberts, Angelica Paula Tolentino, Malcolm Drennan, Max Westbury.
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2hotmail.com, transport.nsw.gov.au -
Dean McInnes
Houston, Tx2gmail.com, burrowglobal.com3 +171330XXXXX
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1hunterwater.com.au2 +614122XXXXX
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5hotmail.com, cableone.net, ix.netcom.com, hwcltd.co.uk, msn.com4 +136087XXXXX
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