Senior Technical Consultant
CurrentSupport a client base of over forty Texas Universities. Directly responsible for development of new Financial, Payroll, Human Resource, and Student applications, using Oracle databases, PL/SQL, Java pages, and Pro*C.Troubleshoot client issues related to conversion, set-up, functionality, installation, and software defects.Triage via Salesforce interface, Cases reported by clients, and create Change Requests to define discovered defects.Design rapid deployment solutions for client issues. Develop technical and functional specifications, including installation manuals, release guides, and end-user instruction guides.Provide technical and functional training for client base, including database table structures, PL/SQL packages, triggers, sequences, DML and DDL. Develop Integration test Suites for financial, payroll, and Student applications to support defect free deliveries and functionality.Develop Java based pages via Eclipse to support the Ellucian 'Banner' Administration Page interface. Use GIT as code repository, managing dozens of systems.Work with Jenkins applications to run database verifcatons for both Oracle Database and Java page upgrades.Engage with clinet base frequently using Salesforce and JIRA to organize and expedite client issues.