The day to day running of the beautiful Silver lakes estate

Direct operations and finance of 16 business and 12 property companies worth R450M with a net profit of R40M per annum and 500 employees. Report to the board of directors and shareholders. Initiate change management of a new culture of “employee first and customer second”. Engage in leading joint ventures and expanding company’s sites. Acquire and negotiate bank financing and banking terms for the group. Leading the marketing strategy of the group. Appointed as Public officer and Company Secretary for the group.• Achieved 90% of Sales from the previous year (2020), without retrenchment.• Reduced losses in the first two months of Covid (Level 5) and attained profitability in the next month. • Grew business by 33% by steering joint ventures.• Decreased operational cost by 10% and improved productivity. • Slashed management turnover by 80% by initiating the change management programme. • Secured businesses tenure and added R19M a year by negotiating lease deals and operational agreements. • Slashed wages by 8.8% by strategically managing the employee efficiencies. • Created and implemented the groups BBBEE strategy.

Led overall business operations for the group. Developed growth strategies in alignment with business targets. Reported to CEO and Board of Directors. Managed project teams for the development and renovations of multiple businesses. Devised and executed marketing campaigns with franchisors for each business. Negotiated with oil companies, food franchises, and banks. • Established, marketed, and oversaw the development of a new retail brand.• Streamlined business operations of 13 businesses leading to organic growth by 5.8%. • Enhanced sales and quality of customer service delivery by leading initiatives to train staff to meet targets.

Oversaw all aspects of the business and the HSEQ requirements. Administered HR and IR functions, including and hiring and training, performance management, learning and development, and succession planning. Prepared reports and updated the Operational Director. Maintained all sites budgets and focused on sales growth. Managed IR matters and represented company in CCMA, DRC, BCRCAT and BCFOOD. Developed spread sheets and led training programs to maintain standards and increase sales. Implementation and management of strategic marketing.• Achieving sales targets within set budgets and in alignment with established plans.• Enhanced sales and surpassed operational standards of the various Oil Companies.

Operational ManagerTrained and mentored all staff and managers to drive sales and reduce losses. Oversaw unions on sites, including the implementation of collective agreement. Formulated budget plans and reported directly to the Directors. Controlled operational costs and stimulated business efficiency. Customer relations management• Promoted from Floor Manager to Manager to Senior Manager and then Operational Manager. • Consecutively won various awards on the basis of delivering exceptional performance. • Increased sales and mitigated risks in food and restaurant businesses. • Contributed to project management as well as design and development of four restaurants over two major brands.