Dean Proctor

Dean Proctor Email and Phone Number

Senior Technical Support Manager -Federal @ ServiceNow
Orlando, FL, US
Dean Proctor's Location
Orlando, Florida, United States, United States
Dean Proctor's Contact Details

Dean Proctor work email

Dean Proctor personal email

n/a

Dean Proctor phone numbers

About Dean Proctor

ServiceNow | Work at Lightspeed Your enterprise needs to move faster, but lack of process and legacy tools hold you back. With the ServiceNow System of Action you can replace unstructured work patterns of the past with intelligent workflows of the future. Now IT, security, HR, and customer service can work at lightspeed. We are aggressively hiring in all areas of the business in nearly every state, province, and country around the globe. Connect with me to learn more or check out www.servicenow.com

Dean Proctor's Current Company Details
ServiceNow

Servicenow

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Senior Technical Support Manager -Federal
Orlando, FL, US
Website:
servicenow.com
Employees:
32886
Dean Proctor Work Experience Details
  • Servicenow
    Senior Technical Support Manager -Federal
    Servicenow
    Orlando, Fl, Us
  • Servicenow
    Manager, Technical Support - Federal
    Servicenow Oct 2021 - Present
    Orlando, Florida, United States
  • Servicenow
    Lead Technical Support Engineer | Usg Operations And Support
    Servicenow Dec 2020 - Oct 2021
    Orlando, Florida, United States
  • Servicenow
    Staff Tech Support Engineer -Federal
    Servicenow Jan 2015 - Dec 2020
    Orlando, Florida
  • Oracle
    Principal Technical Support Engineer
    Oracle Jun 2006 - Dec 2014
    Melbourne, Florida Area
    Global Bug, Diagnose and Escalation (BDE) Team• The BDE team acts as the primary support interface to development engineers for bug handling. BDE focuses on managing support of bug backlogs and bug escalations through technical analysis, training, and process improvement; and by sustaining cooperative relationships with the respective product Bug Screening:
  • Oracle
    Senior Technical Support Engineer
    Oracle Jan 2003 - Jun 2006
    Orlando, Florida Area
    Enterprise Manager & Grid Control Support TeamThird line customer service, Required comprehensive knowledge of Oracle Enterprise Manager 2.2, and 9i; 10g EM Grid Control Release 1 & 2; EM Installation; EM RAC Configuration; EM Target Discovery; EM Agent Deployment; EM Applications Server Administration;EM Database Administration; EM Web Applications; EM Jobs and Events
  • Oracle
    Senior Technical Support Engineer
    Oracle Jan 2001 - Jan 2003
    Orlando, Florida Area
    Application Server Support TeamThird line customer support Required comprehensive knowledge of HTTP Listener, Application Server Infrastructure and Midtier; IFS/Files; Wireless Component; Installation; Oracle Collaborations Suite; Webcache Manager; SSO/Configurations; Oracle Internet, Directory; LDAP.
  • Oracle
    Senior Technical Support Engineer
    Oracle Jan 2000 - Jan 2001
    Orlando, Florida Area
    Network customer support team Required comprehensive knowledge of Diagnose and Resolve Service Tickets for the following Oracle products: 7.3, 8*, 9i, Wallet Manager, OracleTransparent Gateway, TNS Listener, SQL Net Client, Oracle AdvancedSecurity.
  • Oracle
    Technical Support Engineer
    Oracle Nov 1998 - Jan 2000
    Orlando, Florida Area
    Networking customer support teamRequired comprehensive knowledge of Diagnose and Resolve Service Ticketsfor the following Oracle products: 7.3, 8*, 9i, Wallet Manager, OracleTransparent Gateway, TNS Listener, SQL Net Client, Oracle Advanced Security
  • Us Navy
    Abe-Aviation Boatswain'S Mates
    Us Navy Aug 1983 - Aug 1985
    Aviation Boatswain's Mates, Launching and Recovery Equipment (ABE) operate, maintain, and perform maintenance on steam catapults, barricades, arresting gear, and associated equipment ashore and afloat; operate catapult hydraulic systems, retraction engines, water brakes, jet blast deflectors, deckedge and ICCS, and jet blast deflector control panels; arresting gear engines, sheave dampers, deckedge control station, and associated equipment; perform aircraft handling duties related to the… Show more Aviation Boatswain's Mates, Launching and Recovery Equipment (ABE) operate, maintain, and perform maintenance on steam catapults, barricades, arresting gear, and associated equipment ashore and afloat; operate catapult hydraulic systems, retraction engines, water brakes, jet blast deflectors, deckedge and ICCS, and jet blast deflector control panels; arresting gear engines, sheave dampers, deckedge control station, and associated equipment; perform aircraft handling duties related to the operation of aircraft launching and recovery equipment Show less

Dean Proctor Skills

Oracle Technical Support Oracle Applications Networking Unix Oracle Enterprise Manager Diagnostic Cloud Computing Database Administration Windows Linux Solaris Ibm Aix Performance Tuning System Deployment Software Installation Oracle Reports Software Project Management Weblogic Javascript Java Federal Law Enforcement Navy Oracle Fusion Middleware Enterprise Software Integration Databases Management Talent Management Customer Service Management Servicenow Servicenow Administration

Dean Proctor Education Details

Frequently Asked Questions about Dean Proctor

What company does Dean Proctor work for?

Dean Proctor works for Servicenow

What is Dean Proctor's role at the current company?

Dean Proctor's current role is Senior Technical Support Manager -Federal.

What is Dean Proctor's email address?

Dean Proctor's email address is de****@****now.com

What is Dean Proctor's direct phone number?

Dean Proctor's direct phone number is +140850*****

What schools did Dean Proctor attend?

Dean Proctor attended Wake Technical Community College.

What are some of Dean Proctor's interests?

Dean Proctor has interest in Human Rights.

What skills is Dean Proctor known for?

Dean Proctor has skills like Oracle, Technical Support, Oracle Applications, Networking, Unix, Oracle Enterprise Manager, Diagnostic, Cloud Computing, Database Administration, Windows, Linux, Solaris.

Who are Dean Proctor's colleagues?

Dean Proctor's colleagues are Harsh Khandelwal, Kevin Lyon, Gabriel Jimenez, Vimlesh Rawat, Jaydeep Deb, Gwen C., Patty Thompson.

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