Dean Scott Email & Phone Number

Dedicated and results-driven professional with over 20 years of experience in customer-facing roles within the retail and cycling industry. Known for reliability, efficiency, and a strong commitment to delivering exceptional service.Originally from Tesco, I have cultivated a deep understanding of customer needs and industry dynamics through years of hands-on experience.Currently serving as the UK Service Manager for DT Swiss at Madison, where I have spearheaded customer service, warranty, and tech support initiatives. Under my leadership, the department has become one of the most efficient in Europe, boasting exceptional skill and knowledge levels within the sector.Recognised for consistently exceeding performance expectations and driving results. Received accolades for transforming the service department into a highly efficient and customer-centric operation.I possess a diverse skill set including management, event planning, merchandising, sales training, inventory planning, stock control, high-level bike assembly, and expertise as a DT Swiss wheel builder.As a passionate cyclist with a love for both road and mountain biking disciplines. Additionally, I have a strong interest in photography, music and travel, enriching my life beyond the professional realm.

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  Stantonbury Campus