Dean Smith

Dean Smith Email and Phone Number

. @ Credico
chicago, illinois, united states
Dean Smith's Location
City of Johannesburg, Gauteng, South Africa, South Africa
Dean Smith's Contact Details

Dean Smith work email

Dean Smith personal email

n/a
About Dean Smith

Experienced Channel Manager with a demonstrated history of working in the telecommunications and FMCG industry Skilled in Negotiation, Business Planning, Sales, Customer Relationship Management (CRM), and Contact Centers. Strong sales professional

Dean Smith's Current Company Details
Credico

Credico

View
.
chicago, illinois, united states
Website:
credico.com
Employees:
526
Dean Smith Work Experience Details
  • Credico
    Key Account Manager
    Credico May 2015 - Present
    Johannesburg Area, South Africa
    ●Manage current accounts to assure sales volume grows year after year● Identify, engage, plan and develop new regional accounts.● Coordinate client relationship opportunities such as project proposals, budgeting, service contracts, and work orders.● Enhance current account and business opportunities by working with regional resources.● Inform work status and progress to Regional Sales Director and meet deadlines.● Represent and foster company at conferences and trade associations.● Offer monthly forecast reports determining revenue vs. goal forecasts and inform management on new regional new developments.● Oversee account compliance to ensure company contracts are maximized to full potential.● Handle industry partner programs relationships to summon and discuss market and customers.● Supervise marketing materials inventory and re-order.● Sell target accounts, identify prospects and create new ideas to generate revenue and new opportunities.● Resolve client issues and apply suitable action.● Resolve issues and ensure the highest level of quality service by coordinating with management.● Discuss with merchant their profit margins and monitored sales transactions as well as makecomparisons over the previous months to optimize opportunities for profit (reports sent by Headoffice).●Clients include Pick n’ Pay, RCS, Avbob, Auto & General, 1Life, Cotton ON, Game, Builders Warehouse, Car Track, HiFi Corp and Incredible Connection
  • Q-Kon
    Channel Manager
    Q-Kon Jul 2013 - Apr 2015
    ●To develop profitable relationships with a broad spectrum of customers, reselling partners active in the market and buyers in South Africa and Africa● To develop and execute sales & marketing strategies in remarketing IT Equipment● To recruit new qualifying partners, devise plans to establish and maintain relationships with a network of resellers/partners of various channel types● Relationship management and price negotiations with partners or dealers● Experience in market research and analysis to understand the know-how trends impacting the value of the IT equipment on the market● To manage multiple projects simultaneously● Dealing with clients on all levels● Identify client needs and offer a solution● Deal at boardroom level● To negotiate and close deals● Retention● Ensure company targets were met or exceeded● Build long-term relationships● Train new customers● Various Reporting● To take accountability of all phases of the sales cycle including implementation and delivery of client projects
  • Q-Kon
    Account Manager
    Q-Kon Jul 2013 - Jan 2014
    • Duties & Responsibilities• To develop profitable relationships with a broad spectrum of customers, reselling partners active in the market and buyers in South Africa and Africa• To develop and execute sales & marketing strategies in remarketing IT Equipment• To recruit new qualifying partners, devise plans to establish and maintain relationships with a network of resellers/partners of various channel types• Relationship management and price negotiations with partners or dealers• Experience in market research and analysis to understand the know-how trends impacting the value of the IT equipment on the market• To manage multiple projects simultaneously• A healthy self-awareness & resilience • Thirst for constant learning • Dealing with clients on all levels• Identify client needs and offer a solution• Deal at boardroom level• To negotiate and close deals• Renew contracts• Retention• Ensure company targets were met or exceeded• Build long-term relationships• Train new customers • Reports• To take accountability of all phases of the sales cycle including implementation and delivery of client projects
  • Blue Label Telecoms
    Account Manager
    Blue Label Telecoms May 2012 - Jun 2013
    Sales and Revenue Targets●Ensure all, new business acquisition and revenue targets set by the business, within your territoryare achieved.● Grow existing customer base revenues through a wider product mix.● Maintain and grow key relationships within the merchant base serviced by Sales Operations.● To embody the "customer is king" philosophy.Business Development and Growth● Cold Calling● Ensure that all existing clients are visited at least once during each structured call cycle● Ensure consistent up selling and cross selling of existing products to clients● Ensure any ad hoc promotional activity is executed as per sales operations briefs● New Business acquisitions.Client Retention● Adhere to existing client call cycle● Ensure at client retention targets are met● Provide support to internal and external clients regarding the following● Operational queries● Technical queries● Financial queries● Ensure all calls are recorded and resolved.Client Management● Ensure clients are made aware when they are not achieving required profit margins.● Ensure that training is given to clients on all new installations.● Ensure Point of Sales Material, such as posters, etc, is given to clients giving information aboutthe new products and the Company.● Give refresher training during a call cycle when required.● Ensure that your client receives training.● Communicate with the clients regarding new products available, and on the market.● Report on Competitor activity● Review weekly sales report and RED Flag anomalies.
  • Huge Telecom
    Sales
    Huge Telecom Nov 2011 - Apr 2012
    ●Maintain high energy levels to ensure basic vital-sign sales activities of client meetings and demonstrations are achieved on a monthly basis●Prospect for new business as defined in your allocated targeted market as per market segmentationstrategy● Identify new opportunities and the ability to close existing opportunities or leads● Manage sales pipeline according to budget● Provide accurate sales forecasting to ensure company targets are achieved​ ​ consistently and stock isprocured within project deadline●Develop an account plan to defined key and targeted accounts for the new financial year with thethe assistance of the Sales Manager● Building long-term relationships with key and targeted clients through regular visits● To take accountability of all phases of the sales cycle including implementation and delivery of client projects
  • Vodacom
    Account Manager
    Vodacom Sep 2007 - Oct 2011
    •Maintain high energy levels to ensure basic vital-sign sales activities of client meetings and demonstrations are achieved on a monthly basis●Prospect for new business as defined in your allocated targeted market as per market segmentationstrategy●Provide accurate sales forecasting to ensure company targets are achieved​ ​ consistently and stock isprocured within project deadline●Develop an account plan to defined key and targeted accounts for the new financial year with the assistance of the Sales Manager●Building long-term relationships with key and targeted clients through regular visitsTo take accountability of all phases of the sales cycle including implementation and delivery of clientprojects●Meet monthly targets as per agreed KPIs and KPAs in order to increase the annual targetedEnterprise sales.●Ensures delivery of all financial targets including gross margin, cost to manage, cost to connect, netassets, turnover, operational cash flow and average revenue per user.●Establishes appropriate relationships with customers in Vodacom and leverages those relationships to ensure maximum financial return from Vodacom customers● Works collaboratively to provide direction on the service relationship for nominated accounts● Manage customer expectation by aligning various units to ensure an end to end timely deliveries within manning SLAs.●To Interpret and understand client brand need and their budget and communicate the same to themanagement to capitalize on it.●Evaluation of competitors strategies and obtain their weaknesses communicate the same to thethe internal design team and advise the management to capitalize efforts so as to win tenders andpitches.●Maintain Customer relationships in order to maintain churn rate, not above 5% of Individual Existingand new business per annum relative to the Individual targets.●Ensure relative target on Mobile Voice, Mobile Data and Fixed revenue are met
  • Nashua
    Sales
    Nashua Sep 2005 - Aug 2007
    • Duties & Responsibilities:• Cold calling• Sales• Dealing with clients on all levels• Identify client needs and offer a solution• Deal at boardroom level• To negotiate and close deals• Upgrades• Retention• Maintain client meetings and demonstration• Ensure company targets were met or exceeded• Build long-term relationships• Achievements:• Salesman of the month• Promotion to upgrades & retention• Connectivity Master (Certificate)• Aficio Master (Certificate)

Dean Smith Skills

Telecommunications Account Management Sales Management Mobile Devices New Business Development Solution Selling Management Customer Service Direct Sales Sales Key Account Management Managed Services Customer Retention Negotiation Business Development Business Analysis Business Planning Call Centers Cold Calling Customer Relationship Management Sales Process Unified Communications Sales Operations Market Research Customer Relations Problem Solving

Dean Smith Education Details

  • Masifunde Training Institute
    Masifunde Training Institute
    Nqf 5
  • Damelin
    Damelin
    Matric

Frequently Asked Questions about Dean Smith

What company does Dean Smith work for?

Dean Smith works for Credico

What is Dean Smith's role at the current company?

Dean Smith's current role is ..

What is Dean Smith's email address?

Dean Smith's email address is de****@****l.co.za

What schools did Dean Smith attend?

Dean Smith attended Masifunde Training Institute, Damelin.

What are some of Dean Smith's interests?

Dean Smith has interest in Animal Welfare, Science And Technology, Economic Empowerment.

What skills is Dean Smith known for?

Dean Smith has skills like Telecommunications, Account Management, Sales Management, Mobile Devices, New Business Development, Solution Selling, Management, Customer Service, Direct Sales, Sales, Key Account Management, Managed Services.

Who are Dean Smith's colleagues?

Dean Smith's colleagues are Ziyanda Manyonga, Boitumelo Tlhomelang, Saul Bolado Cea, Omar Amin, Khensani Patience, Thandiwe Ndlela, Sibusisiwe Nosilela.

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