Dean Smith Email & Phone Number

Johannesburg Area, South Africa

●Manage current accounts to assure sales volume grows year after year● Identify, engage, plan and develop new regional accounts.● Coordinate client relationship opportunities such as project proposals, budgeting, service contracts, and work orders.● Enhance current account and business opportunities by working with regional resources.● Inform work status and progress to Regional Sales Director and meet deadlines.● Represent and foster company at conferences and trade associations.● Offer monthly forecast reports determining revenue vs. goal forecasts and inform management on new regional new developments.● Oversee account compliance to ensure company contracts are maximized to full potential.● Handle industry partner programs relationships to summon and discuss market and customers.● Supervise marketing materials inventory and re-order.● Sell target accounts, identify prospects and create new ideas to generate revenue and new opportunities.● Resolve client issues and apply suitable action.● Resolve issues and ensure the highest level of quality service by coordinating with management.● Discuss with merchant their profit margins and monitored sales transactions as well as makecomparisons over the previous months to optimize opportunities for profit (reports sent by Headoffice).●Clients include Pick n’ Pay, RCS, Avbob, Auto & General, 1Life, Cotton ON, Game, Builders Warehouse, Car Track, HiFi Corp and Incredible Connection

●To develop profitable relationships with a broad spectrum of customers, reselling partners active in the market and buyers in South Africa and Africa● To develop and execute sales & marketing strategies in remarketing IT Equipment● To recruit new qualifying partners, devise plans to establish and maintain relationships with a network of resellers/partners of various channel types● Relationship management and price negotiations with partners or dealers● Experience in market research and analysis to understand the know-how trends impacting the value of the IT equipment on the market● To manage multiple projects simultaneously● Dealing with clients on all levels● Identify client needs and offer a solution● Deal at boardroom level● To negotiate and close deals● Retention● Ensure company targets were met or exceeded● Build long-term relationships● Train new customers● Various Reporting● To take accountability of all phases of the sales cycle including implementation and delivery of client projects

• Duties & Responsibilities• To develop profitable relationships with a broad spectrum of customers, reselling partners active in the market and buyers in South Africa and Africa• To develop and execute sales & marketing strategies in remarketing IT Equipment• To recruit new qualifying partners, devise plans to establish and maintain relationships with a network of resellers/partners of various channel types• Relationship management and price negotiations with partners or dealers• Experience in market research and analysis to understand the know-how trends impacting the value of the IT equipment on the market• To manage multiple projects simultaneously• A healthy self-awareness & resilience • Thirst for constant learning • Dealing with clients on all levels• Identify client needs and offer a solution• Deal at boardroom level• To negotiate and close deals• Renew contracts• Retention• Ensure company targets were met or exceeded• Build long-term relationships• Train new customers • Reports• To take accountability of all phases of the sales cycle including implementation and delivery of client projects

Sales and Revenue Targets●Ensure all, new business acquisition and revenue targets set by the business, within your territoryare achieved.● Grow existing customer base revenues through a wider product mix.● Maintain and grow key relationships within the merchant base serviced by Sales Operations.● To embody the "customer is king" philosophy.Business Development and Growth● Cold Calling● Ensure that all existing clients are visited at least once during each structured call cycle● Ensure consistent up selling and cross selling of existing products to clients● Ensure any ad hoc promotional activity is executed as per sales operations briefs● New Business acquisitions.Client Retention● Adhere to existing client call cycle● Ensure at client retention targets are met● Provide support to internal and external clients regarding the following● Operational queries● Technical queries● Financial queries● Ensure all calls are recorded and resolved.Client Management● Ensure clients are made aware when they are not achieving required profit margins.● Ensure that training is given to clients on all new installations.● Ensure Point of Sales Material, such as posters, etc, is given to clients giving information aboutthe new products and the Company.● Give refresher training during a call cycle when required.● Ensure that your client receives training.● Communicate with the clients regarding new products available, and on the market.● Report on Competitor activity● Review weekly sales report and RED Flag anomalies.

●Maintain high energy levels to ensure basic vital-sign sales activities of client meetings and demonstrations are achieved on a monthly basis●Prospect for new business as defined in your allocated targeted market as per market segmentationstrategy● Identify new opportunities and the ability to close existing opportunities or leads● Manage sales pipeline according to budget● Provide accurate sales forecasting to ensure company targets are achieved​ ​ consistently and stock isprocured within project deadline●Develop an account plan to defined key and targeted accounts for the new financial year with thethe assistance of the Sales Manager● Building long-term relationships with key and targeted clients through regular visits● To take accountability of all phases of the sales cycle including implementation and delivery of client projects

•Maintain high energy levels to ensure basic vital-sign sales activities of client meetings and demonstrations are achieved on a monthly basis●Prospect for new business as defined in your allocated targeted market as per market segmentationstrategy●Provide accurate sales forecasting to ensure company targets are achieved​ ​ consistently and stock isprocured within project deadline●Develop an account plan to defined key and targeted accounts for the new financial year with the assistance of the Sales Manager●Building long-term relationships with key and targeted clients through regular visitsTo take accountability of all phases of the sales cycle including implementation and delivery of clientprojects●Meet monthly targets as per agreed KPIs and KPAs in order to increase the annual targetedEnterprise sales.●Ensures delivery of all financial targets including gross margin, cost to manage, cost to connect, netassets, turnover, operational cash flow and average revenue per user.●Establishes appropriate relationships with customers in Vodacom and leverages those relationships to ensure maximum financial return from Vodacom customers● Works collaboratively to provide direction on the service relationship for nominated accounts● Manage customer expectation by aligning various units to ensure an end to end timely deliveries within manning SLAs.●To Interpret and understand client brand need and their budget and communicate the same to themanagement to capitalize on it.●Evaluation of competitors strategies and obtain their weaknesses communicate the same to thethe internal design team and advise the management to capitalize efforts so as to win tenders andpitches.●Maintain Customer relationships in order to maintain churn rate, not above 5% of Individual Existingand new business per annum relative to the Individual targets.●Ensure relative target on Mobile Voice, Mobile Data and Fixed revenue are met

• Duties & Responsibilities:• Cold calling• Sales• Dealing with clients on all levels• Identify client needs and offer a solution• Deal at boardroom level• To negotiate and close deals• Upgrades• Retention• Maintain client meetings and demonstration• Ensure company targets were met or exceeded• Build long-term relationships• Achievements:• Salesman of the month• Promotion to upgrades & retention• Connectivity Master (Certificate)• Aficio Master (Certificate)

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