Self-motivated individual with over 30 years’ experience in technical and retail environments with a diverse background that includes IT & Application Support, Client Services, Quality Assurance, Sales and Supervision. Reliable, hardworking, and dedicated team player; adept in prioritizing and completing assignments in a timely manner while always able to multitask when necessary to achieve individual and team goals. Excellent verbal, listening and written communication skills within all levels of the organization and public. Works well under pressure with little or no supervision. Customer oriented professional, highly proficient at resolving technical issues quickly, accurately, and efficiently.