Deana B.

Deana B. Email and Phone Number

Experienced Writer & Editor | Social Media & Marketing Specialist | Certified in Google Ads & Analytics | CSR at IDF's Coral Reef Swim @ iDrive Fulfillment
draper, utah, united states
Deana B.'s Location
Lexington, Kentucky, United States, United States
About Deana B.

Seasoned writer and proofreader with a broad knowledge of creative writing and content creation. Experienced CSR for Coral Reef Swim, working with BlueBox, Returnly, Shopify, and HubSpot to provide excellent customer service. Skilled in social media management and marketing communication, team collaboration/conflict resolution, and technical proficiency in Microsoft Office, G-Suite, and Canva.

Deana B.'s Current Company Details
iDrive Fulfillment

Idrive Fulfillment

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Experienced Writer & Editor | Social Media & Marketing Specialist | Certified in Google Ads & Analytics | CSR at IDF's Coral Reef Swim
draper, utah, united states
Website:
shipidf.com
Employees:
463
Deana B. Work Experience Details
  • Idrive Fulfillment
    Customer Service Specialist
    Idrive Fulfillment Mar 2023 - Present
    Lexington, Kentucky, United States
    Customer Service Representative (CSR) at iDrive Fulfillment for Coral Reef SwimAs a CSR for iDrive Fulfillment for Coral Reef Swim, I provide excellent customer service to assist with purchases, returns, and exchanges. I collaborate with various platforms including BlueBox, Returnly, Shopify, and HubSpot to ensure that customer inquiries are handled promptly and efficiently.In my role, I have developed extensive knowledge of inventory management through the BlueBox platform, which allows me to provide accurate information on product availability to customers. I also use Shopify and HubSpot to manage customer tickets and respond to inquiries via email and chat.Additionally, I am proficient in handling returns and exchanges through the Returnly platform. This includes processing returns, issuing refunds, and providing customers with store credit when applicable.Overall, my goal is to provide customers with the best possible experience and ensure that their needs are met in a timely and efficient manner.
  • Freelance (Self Employed)
    Freelance Writer And Content Creator | Editor | Marketing Specialist
    Freelance (Self Employed) Oct 2007 - Present
    Lexington, Kentucky, United States
    As a freelance writer and content creator, I excel in crafting engaging and informative written materials for various industries and purposes. With my keen attention to detail and understanding of content strategy, I help clients develop effective messaging and brand voice to effectively communicate with their audience. As an editor, I bring a critical eye and editorial instincts to refine and polish content to a professional standard. Additionally, as a marketing specialist, I have experience developing marketing plans and executing campaigns that drive engagement and increase brand awareness.
  • Agented Through Curtis Brown And Bradford Literary Agency
    Manuscript Writer
    Agented Through Curtis Brown And Bradford Literary Agency May 2013 - Nov 2018
    Lexington, Kentucky, United States
    Agented, Curtis Brown & Bradford Lit• Conceived, plotted and planned a multi-chapter manuscript that resulted in landing a literary agent.• Communicated with beta readers about changes in the manuscript which brought about a more publishable manuscript.• Collaborated with literary agent on ideas, edits, and the market, leading to future manuscript concepts.
  • Http://Www.Deanabarnhart.Blogspot.Com
    Blogger
    Http://Www.Deanabarnhart.Blogspot.Com Sep 2010 - May 2014
    Remote
    • Wrote original articles relevant to publishing and the writing business.• Organized and executed, GUTGAA, a large blog campaign for writers, publishers, and literary agents to connect and secure deals or grow their knowledge in the craft.• Collaborated with authors on marketing campaigns/events and online book tours through social media.• Increased brand awareness through networking, beta reading, and writing feature articles for other blogs.• Conducted interviews with authors and wrote book reviews.

Deana B. Education Details

Frequently Asked Questions about Deana B.

What company does Deana B. work for?

Deana B. works for Idrive Fulfillment

What is Deana B.'s role at the current company?

Deana B.'s current role is Experienced Writer & Editor | Social Media & Marketing Specialist | Certified in Google Ads & Analytics | CSR at IDF's Coral Reef Swim.

What schools did Deana B. attend?

Deana B. attended Ensign College, Byu-Pathway Worldwide.

Who are Deana B.'s colleagues?

Deana B.'s colleagues are Gaby Chirinos Aufiero, Sue Edgeman, Neisha Lauer, יעקב דהן, Curt Davis, Mitchell Lyon, Sam Hurst.

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