Value Add Services Lead
Current-Operate engraving machines for custom watch personalization and utilize laser engraving technology for intricate designs on various materials, ensuring high-quality output.-Execute embroidery tasks for custom apparel and accessories, and use heat press machines to apply durable designs onto fabrics.-Coordinate and fulfill orders for customized products, maintaining clear communication with clients to confirm design details and delivery timelines.-Oversee inventory organization for all production areas, implementing tracking systems to monitor stock levels and reduce waste.-Develop and update standard operating procedures (SOPs) for engraving, embroidery, and heat pressing processes to ensure consistency and efficiency.-Train team members on customization processes and equipment usage, providing ongoing support to enhance proficiency and productivity.-Manage accounts for brands including Original Grain, Alala, Cozy Earth, and Del Toro, ensuring adherence to brand standards in all customized products and services.