Deana Kittle Email & Phone Number

Frisco, Texas

Www.Lifeneversmelledsogood.Com

Independent Consultant for a multi-brand company. Successful in recruiting team members and retaining them. Able to set, reach and surpass monthly sales goals consistently.Successfully manage a team of 20 to consistently reach personal and team goals.Recently earned 6 Training Awards for guiding 6 new team members to a challenging sales goal.Recently earned the Monthly Sales Award as well as 4 Lifetime Achievement Awards. Recently earned 2 incentive trips, based on sales and team growth.

Oversees the daily operations of the front desk. Schedules appointments (veterinary and grooming) and boarding reservations. Orders preventative and retail products. Manages the social media presence and our website. Oversees the disaster planning and emergency planning. Inhouse IT troubleshooter. Trains new employees on Idexx Cornerstone Practice Management Software. Assists the office manager in an administrative capacity. Assists the hiring manager with the initial posting of jobs, reviewing applications, setting up interviews, etc. Arranges travel for the owner, both personal and business related, making sure to find the best deals (pricewise and timewise).

Commerce, Texas

Assisted in the office area, lab area, technical support, and was in constant contact with pharmaceutical companies. Reviewed the monthly sales reports for inventory ordering and discontinuation of products on shelves. Performed data mining to create spreadsheets to present at meetings for sales goal setting. Audited technicians and doctors to insure that all medical data was properly and accurately entered into a patients medical chart. Maintained website and social media page for client/practice relationship and education purposes as well as to obtain new clients. Trained staff on Idexx Cornerstone Practice Management Software. Trained staff on VIA Practice Management Software.

Commerce, Texas

Completed customers transactions quickly and accuratelyAnswered any questions dealing with customer accountsProvided excellent customer serviceCross-trained to assist the Loan officer and Relationship BankersBalanced the Automatic Teller Machine (ATM) weekly and daily

Commerce, Texas

Greeted clients and provided the Vet with the most pertinent information dealing with the client Assisted the Vet when doing tasks with the clientProvided follow-up care and informationAssisted office manager with ordering suppliesProgrammed new products into the computer systemResearched and analyzed reports on product salesTrained staff on VIA Practice Management Software.

Masters, Business Administration/Marketing

Bachelors, Animal Science

Activities and Societies: Gamma Phi Beta Sorority, Pre-Vet Society